비폭력대화 모델에 기초한 집중형 의사소통 집단상담 프로그램이 대인관계 능력 및 대인관계 스트레스와 직무만족에 미치는 효과 = The Effectiveness of an Intensive Nonviolent Communication Group Counseling Program on Employees` Interpersonal Competence, Interpersonal Stress, and Job Satisfaction

다국어 초록 (Multilingual Abstract)

This study examined the effectiveness of an nonviolent intensive communication group counseling program on employees` interpersonal competence, interpersonal stress, and job satisfaction. The program, which had been developed on the basis of Rosenberg`s nonviolent communication program, was conducted 8 sessions (2 hours per session). Twenty-four employees (12 for the experimental group and 12 for the control group) completed Interpersonal Relationship Scale, Interpersonal Stress Scale, and Job Satisfaction Questionnaire before, after, and 4 weeks after the program. The results showed that interpersonal competence and job satisfaction of the experimental group increased right after the program, and the improvements were maintained 4 weeks after the program ended. Additionally, the experimental group`s interpersonal stress decreased after the program, and the improvement was maintained. Limitations and implications of the current findings are discussed.