긍정심리자본이 직무열의와 조직유효성에 미치는 영향 - 서울시내 특1급 호텔 식음료부서를 중심으로 - = The Influence of Positive Psychological Capital on Work Engagement and Organizational Effectiveness in Hotel Employees - Food and Beverage Department Employees in First Class Hotel in Seoul -

다국어 초록 (Multilingual Abstract)

The aim of this research was to investigate the Positive psychological capital as it was perceived by hotel food and beverage employees and to examine the effects of the perceived job engagement on organizational commitment, organizational citizen behavior and job burnout. Data were collected from hotel food and beverage employees at 10 five star hotels in Seoul. A total of 232 samples were finally used for the analysis. The statistical tools to be undertaken this research were frequency analysis, confirmatory factor analysis and discriminant validity analysis using the statistical package of SPSS(18.0) and AMOS(18.0). The results of the analysis showed that perceived Positive psychological capital had significant effect on organizational commitment while the organizational citizen behavior and job burnout did not. The results also indicated that job engagement had significant effect on organizational commitment, organizational citizen behavior and job burnout. Practical implications and limitation of the study are discussed within.

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