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      프라이버시 염려 영향요인이 인터넷 이용자의 신뢰와 온라인 거래의도에 미치는 영향 = Antecedents to Internet Privacy Concerns and Their Effect on the Trust and the Online Transaction Intention of Internet Users

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      https://www.riss.kr/link?id=A76363045

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      다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

      This study focuses on the antecedents to the privacy concerns and their influence on trust and online transaction intention. Based on previous exploratory works and the literature review of privacy concerns, four antecedents are identified-Internet literacy, social awareness, perceived vulnerability, and perceived ability to information control. Incorporating these antecedents, privacy concerns, trust and online transaction intention, a conceptual model is developed and seven research hypotheses are proposed for empirical testing. The proposed model is examined through structural equation analysis. The results show that Internet literacy, social awareness, and perceived vulnerability have statistically significant effect on the privacy concerns of users and the privacy concerns has a positive influence on the trust. Finally, the trust has a positive effect on the online transaction intention. Implications of these findings are discussed for both researchers and practitioners and future research issues are raised as well.
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      This study focuses on the antecedents to the privacy concerns and their influence on trust and online transaction intention. Based on previous exploratory works and the literature review of privacy concerns, four antecedents are identified-Internet li...

      This study focuses on the antecedents to the privacy concerns and their influence on trust and online transaction intention. Based on previous exploratory works and the literature review of privacy concerns, four antecedents are identified-Internet literacy, social awareness, perceived vulnerability, and perceived ability to information control. Incorporating these antecedents, privacy concerns, trust and online transaction intention, a conceptual model is developed and seven research hypotheses are proposed for empirical testing. The proposed model is examined through structural equation analysis. The results show that Internet literacy, social awareness, and perceived vulnerability have statistically significant effect on the privacy concerns of users and the privacy concerns has a positive influence on the trust. Finally, the trust has a positive effect on the online transaction intention. Implications of these findings are discussed for both researchers and practitioners and future research issues are raised as well.

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      목차 (Table of Contents)

      • Abstract
      • 1. 서론
      • 2. 이론적 배경
      • 3. 연구모형 설계 및 가설 설정
      • 4. 실증분석
      • Abstract
      • 1. 서론
      • 2. 이론적 배경
      • 3. 연구모형 설계 및 가설 설정
      • 4. 실증분석
      • 5. 결론
      • 참고문헌
      • 저자소개
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      참고문헌 (Reference)

      1 한국정보보호진흥원, "정보보호실태조사"

      2 신지영, "온라인 커뮤니티기반 블로그 활동에 영향을 미치는프라이버시 정보의 유형과 조절변수 연구" 한국경영학회 35 (35): 81-108, 2006

      3 민병권, "온라인 쇼핑에서 프라이버시 염려의 원인변수와 결과변수" 한국콘텐츠학회 6 (6): 25-37, 2006

      4 최혁라, "온라인 거래에서 프라이버시 염려의 선행요인과 프라이버시 염려, 신뢰간의 관계에 관한 연구" 한국정보시스템학회 16 (16): 21-44, 2007

      5 조용하, "온라인 개인화 서 비스 실현을 위한 유용성과 사생활 염려도 간 상관관계에 관한 연구-전자상거래 사이 트 중심으로" 531-537, 2006

      6 McKnight, D. H., "What Trust Means in E-Commerce Customer Relationship:An Interdisciplinary Conceptual Typology" 6 (6): 35-59, 2001

      7 Fusilier, M. R., "Variables Affecting Perceptions of Invasion of Privacy in a Personnel Selection Situation" 65 : 623-626, 1980

      8 Milberg, S. J., "Values,Personal Information Privacy,and Regulatory Approaches" 38 (38): 65-74, 1995

      9 Doney, P. M., "Understanding the Influence of National Culture on the Development of Trust" 23 (23): 601-620, 1998

      10 Eastlick, M. A., "Understanding Online B-to-C Relationships:An Integrated Model of Privacy Concerns,Trust,and Commitment" 59 : 877-886, 2006

      1 한국정보보호진흥원, "정보보호실태조사"

      2 신지영, "온라인 커뮤니티기반 블로그 활동에 영향을 미치는프라이버시 정보의 유형과 조절변수 연구" 한국경영학회 35 (35): 81-108, 2006

      3 민병권, "온라인 쇼핑에서 프라이버시 염려의 원인변수와 결과변수" 한국콘텐츠학회 6 (6): 25-37, 2006

      4 최혁라, "온라인 거래에서 프라이버시 염려의 선행요인과 프라이버시 염려, 신뢰간의 관계에 관한 연구" 한국정보시스템학회 16 (16): 21-44, 2007

      5 조용하, "온라인 개인화 서 비스 실현을 위한 유용성과 사생활 염려도 간 상관관계에 관한 연구-전자상거래 사이 트 중심으로" 531-537, 2006

      6 McKnight, D. H., "What Trust Means in E-Commerce Customer Relationship:An Interdisciplinary Conceptual Typology" 6 (6): 35-59, 2001

      7 Fusilier, M. R., "Variables Affecting Perceptions of Invasion of Privacy in a Personnel Selection Situation" 65 : 623-626, 1980

      8 Milberg, S. J., "Values,Personal Information Privacy,and Regulatory Approaches" 38 (38): 65-74, 1995

      9 Doney, P. M., "Understanding the Influence of National Culture on the Development of Trust" 23 (23): 601-620, 1998

      10 Eastlick, M. A., "Understanding Online B-to-C Relationships:An Integrated Model of Privacy Concerns,Trust,and Commitment" 59 : 877-886, 2006

      11 Cheung, C., "Trust in Internet Shopping:A Proposed Model and Measurement Instrument" 2000

      12 McKnight, D. H., "Trust in E-Commerce Vendors :A Two Stage Model" 532-536, 2000

      13 Gefen, D., "Trust and TAM in Online Shopping: An Integrated Model" 27 (27): 51-90, 2003

      14 Greene, S. P., "Ties that Bind:Enhanced Social Awareness Development through Interaction with Diverse Peers" 213-228, 2003

      15 Taylor Nelson Sofres, "The TNS Global eCommerce Report" 2002

      16 Martin, D. M., "The Privacy Practices of Web Browser Extensions" 44 (44): 45-50, 2001

      17 Myers, J. P., "The New Generation of Computer Literacy" 21 (21): 177-181, 1989

      18 Suh, B., "The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce" 7 (7): 135-161, 2003

      19 Raab, D. D., "The Distribution of Privacy Risks:Who Needs Protection?" 14 (14): 253-262, 1998

      20 Miller, A. R., "The Aussault on Privacy: Computers, Data Banks, and Dossiers" University of Michigan Press 1971

      21 Bentler, P. M., "Significance Tests and Goodness of Fit in the Analysis of Covariance Structure" 88 : 588-606, 1980

      22 Westin, A., "Privacy and Freedon" Atheneum 1967

      23 Juang, W. S., "Privacy and Anonymity Protection with Blind Threshold Signatures" 7 (7): 145-159, 2002

      24 FTC, "Privacy Online:Fair Information Practices in the Electronic Marketplace" Report to Congress

      25 Dinev, T., "Privacy Concerns and Internet Use:A Model of Trade-Off Factors" Academy of Management 131-137, 2003

      26 Phelps, J. E., "Privacy Concerns and Consumer Willingness to Provide Personal Information" 19 (19): 27-41, 2000

      27 Grazioli, S., "Perils of Internet Fraud:An Empirical Investigation of Deception and Trust with Experienced Internet Consumers" 30 (30): 395-410, 2000

      28 Rousseau, D. M., "Not so Different after al l:A Cross-Discipline View of Trust" 23 : 393-404, 1998

      29 Ranganathan, C., "Key Dimensions of Business-to-User Web Sites" 39 (39): 457-465, 2002

      30 Malhotra, N. K., "Internet Users’ Information Privacy Concerns(IUIPC):The Construct,the Scale,and a Causal Model" 15 (15): 336-355, 2004

      31 Dinev, T., "Internet Privacy Concerns and Social Awareness as Determinants of Intention to Transact" 10 (10): 7-29, 2005

      32 Dinev, T., "Internet Privacy Concern and Their Antecedents-Measurement Validity and a Regression Model" 23 (23): 413-422, 2004

      33 McKnight, D. H., "Initial Trust Formation in New Organizational Relationships" 23 (23): 472-490, 1998

      34 Smith, H. J., "Information Privacy:Measuring Individuals’ Concerns about Organizational Practices" 20 (20): 167-196, 1996

      35 Culnan, M. J., "Information Privacy Concerns,Procedural Fairness,and Impersonal Trust:An Empirical Investigation" 10 (10): 104-115, 1999

      36 Culnan, M. J., "How did They Get My Name?:An Exploratory Investigations of Consumer Attitudes toward Secondary Information Use" 17 (17): 341-363, 1993

      37 Mason, R. O., "Four Ethical Issues of the Information Age" 10 (10): 4-12, 1986

      38 Simonson, M., "Educational Computing Foundations" Merril Publishing Company 1990

      39 Spiekermann, S., "E-Privacy in 2nd Generation E-Commerce:Privacy Preferences versus Actual Behavior" Association for Computing Machinery 38-47, 2001

      40 Gefen, D., "E-Commerce:The Role of Familiarity and Trust" 28 : 725-737, 2000

      41 Sheehan, K. B., "Dimensions of Privacy Concern among Online Consumers" 19 (19): 62-73, 2000

      42 Cespedes, F. V., "Database Marketing:New Rules for Policy and Practice" 34 : 7-22, 1993

      43 Jarvenpaa, S. L., "Consumer Trust in an Internet Store:A Cross-Cultural Validation" 5 (5): 1-36, 1999

      44 Jarvenpaa, S. L., "Consumer Trust in an Internet Store" 1 (1): 45-71, 2000

      45 Van Slyke, C., "Concern for Information Privacy and Online Consumer Purchasing" 7 (7): 415-444, 2006

      46 Petronio, S., "Communication Boundary Management:A Theoretical Model of Managing Disclosure of Private Information Between Marital Couples" 1 : 311-335, 1991

      47 Bagozzi, R. P., "Causal Modeling:A General Method for Developing and Testing Theories in Consumer Research" Association for Consumer Research 8 : 195-202, 1981

      48 Liu, C., "Beyond Concern-A Privacy-Trust-Behavioral Intention Model of Electronic Commerce" 42 : 289-304, 2005

      49 Das, T. K., "Between Trust and Control:Developing Confidence in Partner Cooperation in Alliance" 23 (23): 491-512, 1998

      50 Williams, L. J., "Antecedents and Consequence of Satisfaction and Commitment in Turnover Model:A Reanalysis Using Latent Variable Structural Equation Methods" 72 (72): 219-231, 1986

      51 O’Neil, D., "Analysis of Internet Users’ Level of Online Privacy Concerns" 19 (19): 17-31, 2001

      52 Mayer, R. C., "An Integrative Model of Organizational Trust" 20 (20): 709-734, 1995

      53 Dinev, T., "An Extended Privacy Calculus Model for E-Commerce Transactions" 17 (17): 61-80, 2006

      54 Zhang, Y., "Affiliation of Computer Self-Efficacy and Attitudes with Need for Learning Computer Skills" 17 (17): 371-383, 1997

      55 Lee, M. K. O., "A Trust Model for Consumer Internet Shopping" 6 (6): 75-91, 2001

      56 Churchill, C. A., "A Paradigm for Developing Better Measures of Marketing Constructs" 16 : 64-73, 1979

      57 Bhattacharya, R., "A Formal Model of Trust Based on Outcomes" 23 (23): 459-472, 1998

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