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      외국인 사무직 근로자들의 이문화수용이 경영성과에 미치는 영향 = A study on the effect of foreign white color"s cross-cultural adjustment on work performance

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      https://www.riss.kr/link?id=A76453904

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      국문 초록 (Abstract)

        본 연구는 한국에서 근무하는 외국인 사무직 근로자들의 증가와 그들의 기업성과에 대한 역할이 증대됨에 따라 이들이 한국이라는 이문화를 긍정적으로 수용하게 하는 조직적 차원의 지원이 필요하며, 이를 통한 이문화에 대한 올바른 적응이 조직 및 경영성과로 이어질 것이라는 문제의식을 제기할 수 있다. 이에 본 연구에서는 한국에 파견근무를 하고 있는 외국인 사무직 근로자들이 한국조직 내에서 근무하면서 조직관계 지원원천인 커뮤니케이션과 조직 상관(上官)에 대한 리더십신뢰도가 이문화스용도에 어떠한 영향을 미치는지, 그리고 그들의 이문화수용정도는 경영성과에 긍정적인 작용을 하는지를 파악하기 위하여 실증분석 하였다.
      번역하기

        본 연구는 한국에서 근무하는 외국인 사무직 근로자들의 증가와 그들의 기업성과에 대한 역할이 증대됨에 따라 이들이 한국이라는 이문화를 긍정적으로 수용하게 하는 조직적 차...

        본 연구는 한국에서 근무하는 외국인 사무직 근로자들의 증가와 그들의 기업성과에 대한 역할이 증대됨에 따라 이들이 한국이라는 이문화를 긍정적으로 수용하게 하는 조직적 차원의 지원이 필요하며, 이를 통한 이문화에 대한 올바른 적응이 조직 및 경영성과로 이어질 것이라는 문제의식을 제기할 수 있다. 이에 본 연구에서는 한국에 파견근무를 하고 있는 외국인 사무직 근로자들이 한국조직 내에서 근무하면서 조직관계 지원원천인 커뮤니케이션과 조직 상관(上官)에 대한 리더십신뢰도가 이문화스용도에 어떠한 영향을 미치는지, 그리고 그들의 이문화수용정도는 경영성과에 긍정적인 작용을 하는지를 파악하기 위하여 실증분석 하였다.

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      다국어 초록 (Multilingual Abstract)

        As the number and role of foreign white colors in korea increases, the agenda that their well cross-cultural adjustment can devote to the performance of their organizations and companies. Therefore, this study has the purpose to how effect the organizational support, communication and leadership, gives on their cross-cultural adjustment, and whether the cross-cultural adjustment plays a good role for work performance. In the model, the relations among organizational supports (communication, leadership), cross-cultural adjustment(acculturation adjustment and acceptance), work performance(organizational commitment and operational performance) are established.<BR>  For the survey and statistical analysis, the population is defined as the foreign white colors working in Korea as of April, 2007. And the survey was carried during 20th~25th of April and the 354 questionnaires was collected and applied to the analysis. And frequency, descriptive, correlation, exploratory factor and reliability analysis, and SEM(Structural Equation Model) analysis were used with SPSS 12.0 and AMOS 5.0(ver.).<BR>  In the main results, the communication and leadership had significantly positive effect on the acculturation adjustment and acceptance, and also acculturation adjustment and acceptance had significantly positive effect on the organizational commitment and operational performance. Therefore all the hypothesis established in this study were adopted.<BR>  The results give the following managerial suggestions; First, the harmonious communication and the trustful senior leadership should be established for the foreign white colors. Second, the systematic support from organization should be provided. Third, the companies need to provide various support system such as mentoring with korean employees and tolerant attitude to the foreign workers.
      번역하기

        As the number and role of foreign white colors in korea increases, the agenda that their well cross-cultural adjustment can devote to the performance of their organizations and companies. Therefore, this study has the purpose to how effect...

        As the number and role of foreign white colors in korea increases, the agenda that their well cross-cultural adjustment can devote to the performance of their organizations and companies. Therefore, this study has the purpose to how effect the organizational support, communication and leadership, gives on their cross-cultural adjustment, and whether the cross-cultural adjustment plays a good role for work performance. In the model, the relations among organizational supports (communication, leadership), cross-cultural adjustment(acculturation adjustment and acceptance), work performance(organizational commitment and operational performance) are established.<BR>  For the survey and statistical analysis, the population is defined as the foreign white colors working in Korea as of April, 2007. And the survey was carried during 20th~25th of April and the 354 questionnaires was collected and applied to the analysis. And frequency, descriptive, correlation, exploratory factor and reliability analysis, and SEM(Structural Equation Model) analysis were used with SPSS 12.0 and AMOS 5.0(ver.).<BR>  In the main results, the communication and leadership had significantly positive effect on the acculturation adjustment and acceptance, and also acculturation adjustment and acceptance had significantly positive effect on the organizational commitment and operational performance. Therefore all the hypothesis established in this study were adopted.<BR>  The results give the following managerial suggestions; First, the harmonious communication and the trustful senior leadership should be established for the foreign white colors. Second, the systematic support from organization should be provided. Third, the companies need to provide various support system such as mentoring with korean employees and tolerant attitude to the foreign workers.

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      목차 (Table of Contents)

      • 〈요약〉
        Ⅰ. 서론
        Ⅱ. 이론 및 가설설정
        Ⅲ. 연구방법
        Ⅳ. 연구결과
        Ⅴ. 결론
        참고문헌
        Questionnaire
      • 〈요약〉
        Ⅰ. 서론
        Ⅱ. 이론 및 가설설정
        Ⅲ. 연구방법
        Ⅳ. 연구결과
        Ⅴ. 결론
        참고문헌
        Questionnaire
      더보기

      참고문헌 (Reference)

      1 장영철, "해외파견근무자의 이문화적응" 6 (6): 129-159, 1998

      2 장영철, "해외근무 관리자의 리더십특성들이 이문화적응 및 해외근무 성과와의 상관관계에 관한 연구" 24 (24): 291-313, 2001

      3 허철부, "조직론의 개인심리학과 집단심리학의 접면에 대한 이론적 고찰" 6 (6): 213-242, 1990

      4 Black, "Toward a comprehensive model of international adjustment an integration of multiple theoretical perspectives. Academy of Management Review" 291317-, 1991

      5 Brewster, "The management of expatriates" 1991

      6 Mendenhall, "The dimensions of expatriate acculturation A review Academy of Management Review" 3947-, 1985

      7 Ashkenas, R, "The boundaryless organization" San Francisco CA: Jossey-Bass Publishers 1995

      8 Hoffman, "The Case in Home Health Case Journal of Healthcare Marketing" 2430-, 1991

      9 Bentler, "Significance Test and Goodness of Fit in the Analysis of Covariance Structure" 88 (88): 588-605, 1980

      10 Tung, "Research in Personnel and Human Resource Management" JAI Press 171186-, 1990

      1 장영철, "해외파견근무자의 이문화적응" 6 (6): 129-159, 1998

      2 장영철, "해외근무 관리자의 리더십특성들이 이문화적응 및 해외근무 성과와의 상관관계에 관한 연구" 24 (24): 291-313, 2001

      3 허철부, "조직론의 개인심리학과 집단심리학의 접면에 대한 이론적 고찰" 6 (6): 213-242, 1990

      4 Black, "Toward a comprehensive model of international adjustment an integration of multiple theoretical perspectives. Academy of Management Review" 291317-, 1991

      5 Brewster, "The management of expatriates" 1991

      6 Mendenhall, "The dimensions of expatriate acculturation A review Academy of Management Review" 3947-, 1985

      7 Ashkenas, R, "The boundaryless organization" San Francisco CA: Jossey-Bass Publishers 1995

      8 Hoffman, "The Case in Home Health Case Journal of Healthcare Marketing" 2430-, 1991

      9 Bentler, "Significance Test and Goodness of Fit in the Analysis of Covariance Structure" 88 (88): 588-605, 1980

      10 Tung, "Research in Personnel and Human Resource Management" JAI Press 171186-, 1990

      11 Griffin, J, "Psychological Distress among Thai Migrant Workers in Israel" 57 : 2003

      12 Ones, D.S, "Personality determinants in the prediction aspects of expatriates job success" JAI Press 4 : 63-92, 1997

      13 Hair, Jr., J.F, "Multivariate Data Analysis" Prentice Hall 1998

      14 Guzzo, "Journal of Applied Psychological" 617-626, 1994

      15 Janssens, M, "International interaction A burden of international managers?" 16 : 157-167, 1995

      16 Ying, "Initial Adjustment of Taiwanese Students to the United States Journal of Vocational Behavior" 4550-, 1994

      17 Ward, C, "Handbook of Intercultural Training" Thousand Oaks, CA: Sage 1996

      18 Kealey, "Handbook of Intercultural Training" 155175-, 1983

      19 Srinivas, K.M, "Globalization of business and the third world Challenge of expanding the mindsets" 14 (14): 26-49, 1995

      20 Black, J.S, "Global explorers" New York, NY: Routledge 1999

      21 Black, J,S, "Global Assignments Successfully Expatriating and Repatriating International Managers" San Francisco, Jossey-Bass 1999

      22 Aycan, Z, "Expatriate Management" JAI Press 1997

      23 Searle, "Emprical Study on Cross-cultural Adaptation International Journal of Intercultural Relations" 1990

      24 Devinney, T.M, "Employment Contracts as Trusting Relationships An East West Comparison" AUSTRALIAN GRADUATE SCHOOL OF MANAGEMENT (1) : 1998

      25 D.R, "Effect of Trust Leadership on the Control Mechanism and Performance Journal of Management Development" 5163-, 1991

      26 Chang, Y.C, "Cross cultural adjustment of expatriates Theory and research findings on American and Japanese Expatriates" 3 (3): 147-167, 1997

      27 Wiener, "Concept and Application of Organizational committment" 3245-, 1977

      28 Berry, "Comparative studies of Acculturation stress" 21-, 1987

      29 Lin, Z, "Ambiguity with a purpose the shadow of power in communication" San Francisco, CA: The New Lexington Press 363-376, 1997

      30 Berry, "Acculturation as varieties of adaptation" 1980

      31 Berry, "Acculturation and Mental Health in Dasen" 1988

      32 Frohlich, M, "A taxonomy of supply chin strategies Proceedings of the 28th Annual Meeting of the Decision Sciences Institute" San Diego 1997

      33 Black, "A successful manager in Los Angeles may not succeed in Hong Kong Journal of International Business Studies" 99114-, 1991

      34 Rhinesmith, S.H, "A manager's guide to globalization six skills for success in an changing world" Chicago, IL: Irwin 1996

      35 Mayer, J.P, "A Three Component Conceptualization of Organizational Commitment" 1 : 61-89, 1995

      36 Anderson, "A New Look at an Old Construct International Journal of Intercultural Relations" 1994

      37 Tan, K.C, "A Framework of supply chain management literature" 7 : 39-48, 2001

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