21세기 복지사회를 대비한 관광통역안내원 제도의 개선방안에 관한 연구 = A Study on Some Improvement Plans of the System of Trvel Guides & Interpreters in Preparation of the 21st Century

다국어 초록 (Multilingual Abstract)

In a 21st-century welfare society, there will be trends toward worldwide opending, liberalization, and utilitarianism. More notedly, there will be increasing concerns smong stats for the value of toruist resources. In addition, there will emerge a society in which the middle class will be expanded and in which spiritual richness, rather than material one, will be value. On the other hand, with the development of air and marine transportation, peole will shift their consideration from economic values to amusement ones. In this context, the tourist industry will become one of the most promising industries in the 21st-century.
It is regarded as an industry that is promoted by globalization as well as that facilitates it. Therefore, the korean government's policy toward the tourist industry should be formulated in the direction that the industry will have a more clastic system coping with various challenges.
What is urgently required in order to switch to an industry with a new system is man powers enough trained to handle new challenges. Accordingly, Korea's tourist industry is faced with the pressing task of training and managing competent man powers.
Tasking these tacts into account, this power, first of all, examines the significance of the tourist industry in a 21st-century welfare society. It then tries to find ways for the development fo local tourism. This is because concerns for the provinces have been increased, along with the decentralization of administration.
More importantly, the tourist industry trends to become localized since tourist resources are located over the provinces. Next, the paper provides ways for the joint development of tourist resources between South and North Koreas in preparation for the period of cooperation between two nations as well as for the era of unification.
In chapter 3 and 4, the paper examines the existing system for selecting and training professional guides, and then presents some refor, measures. In particular, it makes a comparative analysis of the guide systems in Korea and adbanced countres, such as Japan and France. The paper, through this analysis, finds some problems in the Korean system and thus suggests remedies for them. The remedies are follows ; (1) the formation of a guide association (2) the differentiation of guide licenses (3) the intensification of training for guides and (4) the introduction of a local or part-time guiding system.
First, the creation of a guide association will not anly contribute to the protection of its members' rights and status, but also promote the sense of social responsibility and duty among professinal guides. Second, in order to ease difficulties in obtaining a license for guiding and to make more man powers available, a measure needs to be taken to exempt from the qualifying exeamination people who have complated ceratain training courses. In addition, licenses for guiding should be graded into several levels. Third, the training program has to be strengthened because unqualified peope could do harm to Korea's national image if they provided improper guiding service to foreigners. Finally, local or part-time guides need to be supplemented to full-time ones, so as to make efficient use of available man powers.
It is expected that foreign touris will be rapidly increased because of the invitation of many international events, including the co-holding of the 2002-year World Cup between Korean and Japan. Furthermore, people's descernment for the selection of tourist sites and goods has become so hightened that their demands for tourist commodities and service have been augmented. In response to these change in the tourist industry, it is urgent to introduce an dfficient and comprehensive system for selecting, training, and managing guides equipped with lingistic ability, full knowledge about history on culture, and a service mind.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 21세기 복지사회의 관광사업
• Ⅲ. 외국의 관광통역안내원 제도
• Ⅳ. 한국의 관광통역안내원 제도
• Ⅴ. 결론
• 참고문헌