제조 유연성, 기술혁신, 기업성과의 구조적 관계: 대구·경북지역 제조기업을 중심으로 = An Examination of the Relationship among Manufacturing Flexibility, Technological Innovation and Business Performance: Evidence from Manufacturing Firms in Daegu・Gyeongbuk

다국어 초록 (Multilingual Abstract)

While firms in uncertain business environments seek for various strategic alternatives in order to survive and develop, manufacturing flexibility receives attention as an alternative to manage uncertainty in business environments from the perspective of operations management. The main purpose of this study is to explore relationships among manufacturing flexibility, technological innovation, and firm performance by empirically analyzing manufacturing firms in Daegu-Gyeongbuk, Korea. In the research model, technological innovation is subdivided into product and process innovations and firm performance, a second order factor, is formed by two first order factors such as market and manufacturing performances which are directly related to manufacturing flexibility. Results from the empirical analysis show that manufacturing flexibility directly influences firm performance and technological innovation such as product and process innovations mediates the relation between manufacturing flexibility and firm performance. In addition, product and process innovations positively affect firm performance. In conclusion, this study shows there is a need for manufacturing flexibility in order to promptly respond to changes in business environments effectively and efficiently and manufacturing flexibility can be a critical source for improving technology innovation and firm performance.

국문 초록 (Abstract)

불확실한 경영환경 속에서 기업은 생존과 성장을 위해 다양한 전략적 대안을 모색하고 있는 가운데, 제조 유연성은 생산운영관리 관점에서 환경으로 부터의 불확실성을 해소할 수 있는 하나의 대안으로 관심을 받 고있다. 본 연구는 제조유연성, 기술혁신, 경영성과의 구조적 관계를 연구모형과 가설로 제안하고, 대구와 경북지역에 소재하는 제조기업을 대상으로 실증분석하였다. 연구모형에서는 기술혁신을 제품혁신과 공정혁신으로 구분하였고, 경영성과는 제조 유연성과 직접적인 관련성이 높은 시장성과와 제조성과로 구성된 2차 요인으로 설정하였다. 본 연구의 실증분석 결과 제조유연성은 경영성과에 직접적인 영향을 주고 있을 뿐만 아니라 제품혁신 및 공정혁신과 같은 기술혁신을 매개할 때 경영성과가 더 나아진다는 것을 확인하였다. 또한 제품혁신과 공정혁신도 경영성과에 긍정적인 영향을 주고 있었다. 본 연구의 결론에서는 제조기업의 상황에서 불확실한 경영환경에 효과적이고 효율적으로 대응하기 위해서는 환경변화에 민첩하게 적응할 수 있는 제조 유연성을 확보하는 것이 필요함을 강조하였고, 제조유연성은 기술혁신과 경영성과를 개선하는 중요한 활동이라는 것을 설명하였다.

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