공항-항공사 기술기반 셀프서비스의 기술 불안감, 외재적/내재적 동기 및 행동의도 간의 영향관계: 동기요인의 중다매개효과

목차 (Table of Contents)

• 요약
• ABSTRACT
• I. 서론
• II. 이론적 배경
• III. 연구 설계
• IV. 실증 분석
• V. 결론
• 참고문헌

참고문헌 (Reference)

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2 양정임, "항공사의 셀프서비스기술에 대한 만족과 추천의도에 관한 연구" 한국관광연구학회 23 (23): 345-359, 2009

3 이대겸, "항공사 스마트폰 애플리케이션의 이용의도에 미치는 요인에 관한 연구" (1) : 169-189, 2013

4 김문주, "항공사 무인 탑승 수속 시스템 사용 의도에 대한 TRAM 분석의 필요성 고찰" 2 : 61-75, 2008

5 보안뉴스, "한국형 스마트공항 추진 통해 4차 산업혁명 견인"

6 오정근, "지방 국제공항의 공항인프라와 관광환경이 방문자만족에 미치는 영향: 청주국제공항을 중심으로" 한국호텔관광학회 14 (14): 253-267, 2012

7 이웅규, "정보기술 사용에서의 전유가 내재적/외재적 동기 및 사용용이성에 미치는 영향 : 블로그 사용자들을 중심으로" 한국경영과학회 33 (33): 131-148, 2008

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10 최환석, "셀프서비스 체크인 키오스크 사용의도: 기술 수용 모델을 중심으로" (사)한국관광레저학회 21 (21): 295-315, 2009

11 문혜영, "레스토랑 기술기반 셀프서비스(TBSS)의 기술준비도와 행동의도 간의 관계: 플로우 및 태도의 중다매개효과" 한국호텔관광학회 21 (21): 165-179, 2019

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