Exploring the Nature of Emotional Labor in the Sport Setting = Exploring the Nature of Emotional Labor in the Sport Setting

다국어 초록 (Multilingual Abstract)

Grandey (2000) defined emotional labor as the regulation of both feeling and expression of emotions for the organizational goals. With respect to its importance on the individual and organizational outcomes, there has been growing interests on the role of emotional labor in the work place. However, until recently, there has been no research exploring emotional labor concept in the sport settings. As such, this paper suggests the first study exploring whether coaches perform emotional labor in their interactions with athletes. In doing so, this paper may be a starting point of investigating the role of emotional labor in the sport settings. Therefore, in this paper, the overall explanation of emotional labor including the basic assumptions and definitions, and theoretical backgrounds addressing emotional labor in leadership will be discussed. Finally, based on the literatures, practical implications and future research direction will be proposed.