This study examines the operational structures and sustainability of living labs from a participatory design perspective. By applying an integrated analytic framework to a within-case analysis of the three-phase Sangri Living Lab project, the research...
This study examines the operational structures and sustainability of living labs from a participatory design perspective. By applying an integrated analytic framework to a within-case analysis of the three-phase Sangri Living Lab project, the research explores the conceptual alignment between participatory design principles and core living lab practices. The analysis reveals that Phases 1 and 2 followed a provider- or utilizer-driven model, focusing on usability testing and feedback collection. In contrast, Phase 3 emphasized user-led problem identification, iterative participation, and multi-stakeholder collaboration, demonstrating a closer alignment with participatory design values. This progression illustrates how living labs can evolve from technology- focused testbeds to open platforms addressing community-based challenges. Based on these findings, the study suggests three strategies to enhance living lab sustainability: integrating stakeholder trust-building into early-stage planning; establishing circular participation structures that position users as co-designers; and linking operational models to community-based governance. This research contributes both theoretically and practically by highlighting the potential of participatory design to inform sustainable living lab development.
Future research may benefit from extending this approach through cross-case comparisons and policy-focused studies.