This study applies the SBM-Malmquist model to measure changes in efficiency and productivity of ICT firms selected as high-growth in 2015, using panel data from 2015–2019. The analysis results showed that high-growth ICT companies’ productivity de...
This study applies the SBM-Malmquist model to measure changes in efficiency and productivity of ICT firms selected as high-growth in 2015, using panel data from 2015–2019. The analysis results showed that high-growth ICT companies’ productivity declined during the analysis period, and this decline in productivity was attributed to both technical efficiency and technical change. Additionally, it was found that technical efficiency was more influenced by net efficiency than scale efficiency. Therefore, to strengthen the competitiveness of high-growth ICT companies in the future, efforts will be needed to improve operational inefficiencies by efficiently utilizing resources. Finally, it is imperative to provide policy support to strengthen technological innovation capabilities and facilitate technological advancement through efficient R&D investments and structural improvements to industries.