HR 프로그램의 절차적 ROI 프로세스 모델 개발 = Design of the procedural ROI Process Model for Human Resources programs

다국어 초록 (Multilingual Abstract)

Today, accelerated technical development after the Industrial Revolution requires ceaseless survival efforts to adapt itself to new business circumstances. Especially, in high level of information-knowledge society, the concept of the education also is investment is gathering strength while the importance of the Human Resources at enterprises is more being emphasized than any other times. Therefore, with the increasing expenses in the field of HR, it has been on the increase for the need for the model to be able to evaluate Return On Investment in the field of HR. So, the procedural ROI process model is developed through this study which can obtain consistent results under the general principles of ROI process by using systematic procedure and method, and excludes the complexity of analysis method and the possibility of subjective variableness by the Phillips` ROI model. Cases mentioned in literature are made the comparative study of the results of analysis for verification of reliability and validity of the procedural ROI process model developed in this way. And the field study was also carried out. In results of the comparative study and the field study, there was seen difference only about zero to six percent between the developed model and Phillips` model. And all the processes of evaluating ROI were worked out organically and systematically. This was very encouraging result to consider estimated parts that had been involved unavoidably in ROI process.

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