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KISSThis research examined the extent to which abusive supervision of casino managers is associated with deviant behavior of dealers, and investigated whether emotional intelligence moderates this relationship. In a sample of 313 casino dealers, abusive s...
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카지노산업에서의 비인격적 감독, 일탈행동 및 감성지능의 관계에 관한 연구 = Emotional Intelligence as a Moderator of the Relationship Between Abusive Supervision and Employees` Deviance in the Casino Industry
한글로보기https://www.riss.kr/link?id=A99591944
- 저자
- 발행기관
- 학술지명
- 권호사항
-
발행연도
2012
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작성언어
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주제어
카지노 ; 비인격적 감독 ; 일탈행동 ; 감성지능 ; Casino ; Abusive Supervision ; Deviant Behavior ; Emotional Intelligence
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KDC
300
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등재정보
KCI등재
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자료형태
학술저널
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수록면
1-22(22쪽)
- 제공처
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0
상세조회 -
0
다운로드
부가정보
다국어 초록 (Multilingual Abstract)
This research examined the extent to which abusive supervision of casino managers is associated with deviant behavior of dealers, and investigated whether emotional intelligence moderates this relationship. In a sample of 313 casino dealers, abusive supervision of casino managers predicted deviant behavior of dealers after controlling for emotional intelligence. Emotional intelligence was related to lower levels of abusive supervision and deviant behavior. The relationship between abusive supervision and employees` deviance was moderated by emotional intelligence. Emotional intelligence may act as an adaptive coping resource in that positive association between abusive supervision and employees` deviance became significantly weaker for respondents with high emotional intelligence.
This research examined the extent to which abusive supervision of casino managers is associated with deviant behavior of dealers, and investigated whether emotional intelligence moderates this relationship. In a sample of 313 casino dealers, abusive supervision of casino managers predicted deviant behavior of dealers after controlling for emotional intelligence. Emotional intelligence was related to lower levels of abusive supervision and deviant behavior. The relationship between abusive supervision and employees` deviance was moderated by emotional intelligence. Emotional intelligence may act as an adaptive coping resource in that positive association between abusive supervision and employees` deviance became significantly weaker for respondents with high emotional intelligence.
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