In recent years, the issue of maritime security has become a major concern on the international maritime agenda. This, in turns, has sparked off lots of interests in the context of maritime logistics management. One of the issues in this respect is ho...
In recent years, the issue of maritime security has become a major concern on the international maritime agenda. This, in turns, has sparked off lots of interests in the context of maritime logistics management. One of the issues in this respect is how to enhance security while not jeopardising organisational efficiency and effectiveness, or to manage security effectively, e.g. facilitating the smooth flows of materials while enhancing maritime security at the same time. In addressing this issue, we place three cornerstones for the effective management of security in maritime transport: quality management (QM), risk management (RM), and business continuity management (BCM). A conceptual model of critical success factors of effective security management is devised following this reasoning. It is further analysed and discussed following the analysis of a survey conducted with a sample of shipping companies in Vietnam and followed up by the same survey in Taiwan. Findings from the surveys proved that all proposed 24 critical success factors are valid and should be used as critical factors for success in effectively managing security in maritime transport. Although there are some differences in terms of perceived rankings of factors, Vietnamese and Taiwanese respondents are indifferent in their perceptions of some most important factors, especially relating to incident handling and response, and the role of senior management. The confirmed implication of this research is that effective security management can be achieved by employing critical success factors derived from the fundamental principles of quality, risk and business continuity management.