인터넷 패션 쇼핑몰에 대한 감성단어추출과 평가차원 = Evaluation Descriptions and Dimension on the Sensibility of Internet Fashion Shopping Mall

다국어 초록 (Multilingual Abstract)

The Purpose of this study was to identify the sensibility elements and the evaluative dimensions of internet fashion shopping mall to supply optimal experience to the customer. First, association words for internet fashion shopping mall by open-ended method and sensibility-expression-adjective feeling as navigating personally 57 shopping mall dealing with fashion products were collected. Collected adjectives were ranked after making index by frequency and diversity. Then, correlation analysis was executed to extract independent adjective and their opposite words. Semantic differential scale was made for internet-fashion-shopping-mall-evaluation. After preliminary investigation with this scale, factor analysis was implemented. 12 sensibility evaluation words were extracted. Then, 200 subjects evaluated satisfaction degree for 8 selected shopping mall. To explain the hierarchy of internet fashion shopping mall, cluster analysis was applied. The understanding of sensibility elements and evaluative dimensions of internet fashion shopping mall can be utilized efficiently as basic materials when marketer plans internet shpping mall design and makes marketing strategy. 주제어(Key Words): 감성단어(sensibility word), 인터넷 쇼핑몰(Internet shopping mall), 인터넷 패션 쇼핑몰의 계층구조(hierarchy of internet fashion shopping mall)