집단의 특성 및 과정과 효과성의 관계 = Group Characteristics, Group Process and Group Effectiveness

국문 초록 (Abstract)

본 연구는 여러 산업에 존재하는 다양한 집단들을 대상으로 집단특성, 집단과정 및 집단효과성 사이의 관계를 실증적으로 규명하였다. 집단의 과업특성, 심리특성, 구성특성, 상황특성이 집단특성을 구성하는 하위요인들로 포함되었으며, 집단과정은 의사소통과 팀-구성원 교환관계를 통해 파악하였다. 구성원들의 집단에 대한 몰입과 만족, 구성원과 집단책임자에 의해 평가 된 집단성과가 집단효과성을 구성하는 요인으로 포함되었다.
194 명의 집단책임자와 구성원 656명의 설문지반응을 집단수준(n=l94)으로 변환한 후 AMOS 패키지를 사용하여 분석한 결과 ‘집단특성→집단과정→집단효과성’을 가정한 연구모형이 적합한 것으로 나타났다. 집단의 과업특성, 심리특성, 구성특성 및 상황특성은 집단과정에 정(+)적 영향을, 집단과정은 집단효과성에 정(+)적 영향을 주는 것으로 나타났다. 본 연구에서는 집단특성이 집단효과성에 미치는 영향에 대한 집단과정의 매개역할을 검정함으로써 집단과정의 중요성을 재확인하여 기존 이론의 타당성 검토를 확장시켰으며, 양질의 집단과정은 집단성과뿐만 아니라 구성원들의 근로생활의 질을 향상시키는데 큰 몫을 하며, 집단의 과업특성, 심리특성, 구성특성 및 상황특성에 대해 보다 많은 관심을 기울임으로써 건설적인 집단과정을 유도하려는 노력이 필요하다는 점을 강조하였다.

다국어 초록 (Multilingual Abstract)

The main purpose of this study is to investigate the effect of various characteristics of work groups on group process and to investigate the influence of group process on group effectiveness. The determinants of group process are represented by four dimensions: task characteristics, psychological characteristics, composition characteristics, and contextual characteristics. Communication and the quality of team-member exchange are identified as the dimensions of group process. Group commitment, satisfaction, and performance are consider important aspects of group effectiveness.
In order to analyze the fitness of the research model and to test the hypotheses, the data are collected from 194 group leaders and 656 group members in various industries through the administration of structured questionnaires. A series of covariance structure analysis is performed by the AMOS package. The goodness of fit indices indicate that the fit of the model to the data is generally good. In addition, all of five hypotheses are supported by the data. Theoretical and practical implications are discussed and future research direction are outlined.

목차 (Table of Contents)

• 요약
• Ⅰ. 서론
• Ⅱ. 이론적 배경과 연구모형
• Ⅲ. 연구방법
• Ⅳ. 분석결과
• Ⅴ. 결론
• 참고문헌
• Abstract

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