Modern complex business facilities are not limited to work functions, but are evolving
into spaces that combine commercial, cultural, and public programs, and accordingly,
users' way of staying and space experiences are also changing in multiple layer...
Modern complex business facilities are not limited to work functions, but are evolving
into spaces that combine commercial, cultural, and public programs, and accordingly,
users' way of staying and space experiences are also changing in multiple layers. In
particular, the F&B space is emerging as a key program that induces users' senses,
emotions, and behaviors, beyond simple convenience facilities, and triggers social
exchanges and community experiences. Nevertheless, studies that systematically analyzed
the relationship between the composition method of the F&B space in complex business
facilities and user experiences are still insufficient, and specific design strategies for
experience-based space planning have not been sufficiently established. The purpose of this study is to derive an F&B space planning strategy applicable to
complex business facilities based on the composition of F&B space and user experience
structure that appear in entertainment-type complex commercial facilities. To this end,
the components of the F&B space were divided into structural, linked, and symbolic
characteristics, and the user experience was systematized into sensory, emotional,
cognitive, behavioral, and relationship experiences to build an analysis framework. Based
on the established analysis framework, cases of domestic and foreign entertainment-type
complex commercial facilities were compared and analyzed to derive an interaction
structure between spatial composition method and experience characteristics.
As a result of the analysis, it was found that the structural composition acted as a
factor to enhance the sensory and cognitive experience by reinforcing the cognitive and
visual openness of the space, and the linked composition played a role in diversifying
the user's behavioral experiences through mixing between programs and controlling the
flow of movement. The symbolic composition was identified as a key factor in enhancing
the satisfaction of staying by promoting emotional reactions and relational experiences
through the medium of theme, brand, and publicity. In addition, domestic cases showed
functional efficiency and movement-oriented composition, while overseas cases showed
characteristics of increasing experience density by reinforcing symbolism and
entertainment elements.
Based on the results of this analysis, this study suggested that the F&B space should
go beyond the auxiliary function of supplementing the work environment in complex
work facilities and act as a strategic space element that supports users' emotional stay,
social relations, and recovery and conversion experiences. Through the design plan
targeting 581 Gangnam-daero, a spatial structure of a complex work facility in which
work, commercial, and public programs are empirically integrated around the F&B space
was proposed, and through this, the possibility of spatial planning for an
experience-oriented office environment was specifically suggested.
This study is significant in that it reinterprets the F&B space of complex business
facilities from the perspective of user experience, and embodies the causal relationship
between space composition and experience structure at the design level. Furthermore,
the analysis framework and design application process presented in this study provide a
methodological framework that can be expanded into various space types such as
business and commercial complex spaces, urban complex development, and public cultural spaces as well as complex business facilities in the future, and can be used as
basic data for user experience-based space design research.