병원행정직원의 조직공정성, 조직신뢰와 조직시민행동의 관계 - 병원 규모의 조절효과

다국어 초록 (Multilingual Abstract)

Objectives : This study examines the voluntary participation of the members of an organization who maintain cordial and friendly relationships with their colleagues, so that the human resources department within a hospital can be used efficiently. Methods : A total of 600 copies of the questionnaire were distributed, and 524 copies were returned (88%). Of these, 518 copies were used to verify statistic results using IBM SPSS and AMOS Ver. 22.0, including factor analysis, path analysis, mediating effects, and moderating effects. Results : The effect of organizational trust on organizational citizenship behavior has shown that OCBI (Interpersonal) is highly affected at large hospitals. However, the effect of organizational trust on OCBO (Organizational) is highly affected at small hospitals. Conclusions : The results of a gap analysis indicated that among the different aspects of organizational justice, distributive justice and interactional justice have a positive effect on organizational trust in small hospitals. The results also revealed that organizational trust and organizational citizenship behavior in small hospitals are more strongly affected than they are in large hospitals. As a result, job efficiency is improved in smaller hospitals.

목차 (Table of Contents)

• Ⅰ. 서론
• 1. 연구의 필요성
• Ⅱ. 연구방법
• 1. 연구대상
• 2. 측정도구
• 3. 자료수집 및 분석방법
• Ⅲ. 연구결과
• 1. 표본의 특성
• 2. 확인적 요인분석
• 3. 구성개념간 상관관계(Construct Concepts of Correlation)
• 4. 경로분석(Theory Route)
• 5. 조직신뢰의 매개효과(Mediator Variables of Organizational Trust)
• 6. 조절효과(Moderating Effect)
• Ⅳ. 고찰
• Ⅴ. 결론
• REFERENCES

참고문헌 (Reference)

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