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1 Cialdini R. B., "When Tactical Pronouncements of Change Become Real Change: The Case of Reciprocal Persuasion’" 62 (62): 30-40, 1992
2 Computer Crime Research Centre(CCRC), "Telephone Version of Phishing"
3 Federal Trade Commission, "Take Charge: Fighting back against Identity Theft Federal Trade Commission, Washington D.C. USA"
4 Rusch J., "Social Engineering of Internet Fraud United States Justice Department - Proceedings of the 1999 Internet Society Conference, USA"
5 Cateledge B., "Social Engineering Overview University of South Carolina, Colombia, USA"
6 Granger S., "Social Engineering Fundamental, Part II: Combat Strategies" 2002
7 Granger S., "Social Engineering Fundamental, Part I: Hacker Tactics" 2002
8 Guenther M., "Social Engineering - Security Awareness Series Information Warfare Site U.K"
9 Allen M., "Social Engineering - A Means to Violate a Computer System"
10 Schneier B., "Semantic Attacks: The Third Wave of Network Attacks"
11 "Security Focus Online"
12 "Security Focus Online"
13 Smith R.G., "Preventing Identity-related Crime: 100 points, biometrics or identity cards" (324) : 2006
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18 Nelson, R., "Methods of Hacking: Social Engineering. Institute for Systems research, University of Maryland"
19 Allan A., "Management Update: How Businesses Can Defend against Social Engineering Attacks" 16 : 2005
20 Landman, J., "It Could Have Been You: How States Exploit Counterfactual Thought to Market Lotteries" 17 (17): 299-321, 2000
21 Chantler A.N., "Intelligence Futures: Brace Yourself, Be Prepared to Accept the Unacceptable" 2006
22 Petty R. E., "Individual versus group interest violation: Surprise as a determinant of argument scrutiny and persuasion" 19 (19): 418-442, 2001
23 Burtner W. K., "Hidden Pressures" 92 : 29-32, 1991
24 Computer Crime Research Centre(CCRC), "Hackers Shift Targets in 2006"
25 Computer Crime Research Centre(CCRC), "Hackers Replaced by Phish Con Artists"
26 Sagarin, Brad J., "Dispelling the illusion of invulnerability: The motivations and mechanisms of resistance to persuasion" 83 (83): 526-541, 2002
27 Barrett N, "Digital Crime: Policing the Cybernation" 1997
28 Choo, R., "Criminal exploitation of online systems by organised crime groups" 3 : 2008
29 Fite B.K., "Corporate Identity Theft SANS Institute, San Diego, California, USA"
30 Australian Institute of Criminology(AIC), "Concepts & Terms - High Tech Crime Brief"
31 Federal Communications Commission, "Computer Security Notice: Social Engineering Computer Security Week; Federal Communications Commission, USA"
32 MicroSoft, "Asia Pacific Legislative Analysis: Current and Pending Online Safety and Cybercrime Laws" Microsoft 2007
33 Gragg D., "A multi-Level Defense Against Social Engineering SANS Institute, San Diego, California, USA"