A summary of current high performance work systems(HPWS) practices in the U.S. serves as the main content of this article. The HPWS practices discussion is generally anchored ina labour-management context. Unique aspects of the U.S. labour-management ...
A summary of current high performance work systems(HPWS) practices in the U.S. serves as the main content of this article. The HPWS practices discussion is generally anchored ina labour-management context. Unique aspects of the U.S. labour-management system are indicated. Initial difficulties in achieving trust and cooperation are explicated. A systems context of HPWS precursors, inputs, processes / programs, and outcomes is used as an organizing framework. A case history of the General Motors Lansing Grand River Assembly plant is provided to illustrate how powerful effective labour-management partnerships can be in creating a high peformance work system. References to the South Korean situation occur as appropriate. Roles for unions, management, and government are noted. Implications for both practice and research are discussed.