감정지능이 진료수행시험의 환자-의사관계 점수에 미치는 영향 = Effect of Emotional Intelligence on Patient-Physician Interaction Scores of Clinical Performance Examination

다국어 초록 (Multilingual Abstract)

Purpose: The patient-physician interaction (PPI) is a critical part of the clinical encounter. Recent studies have emphasized the importance of the emotional intelligence (EI) of physician in the PPI. Despite emphasizing the EI, previous studies offer limited evidence regarding the effect of a student’s EI on the PPI. The purpose of this study is to explore the differences in EI depending on the demographics of medical students and the correlation between EI and PPI scores.
Methods: The sample was 85 fourth-grade medical students. Prior to taking a 12-station clinical performance examination, the students completed questionnaires on their own perception of the EI, which included 5 domains and 50 items. The tool that was used to assess the level of EI was Moon's modified version of the EI test for adults. We investigated differences in EI depending on the demographics of medical students by ANOVA and noted a correlation between EI and PPI scores by stepwise multiple regression analysis.
Results: This study found that females or graduate entry students have higher EI scores and that 25 to 30-year-old students have higher EI scores than aged under 25 years. The PPI scores correlated positively with total EI scores (r=0.32) and 2 subdomains (perception and expression of emotion, r=0.26; empathy, r=0.33). Two subdomains were the best predictors of PPI score (R2=0.171).
Conclusion: EI correlates significantly with PPI score and affects it. We conclude that EI is a key influence of the PPI. Further research is required to explore whether this is a consistent effect.

참고문헌 (Reference)

1 장선숙, "정서적 공감을 위한 의사소통 기술과 임상수행평가 - 학업성취도와의 관계: 일개 의학전문대학원 자료를 중심으로" 한국의학교육학회 22 (22): 121-130, 2010

2 Mayer JD, "What is emotional intelligence?, In Emotional development and emotional intelligence: educational implications" Basic Books 3-31, 1997

3 United States Medical Licensing Examination (USMLE), "Step 2 CS content description and general information booklet [Internet]. United States Medical Licensing Examination"

4 Lieberman SA, "Predictors of intellectual satisfaction in medical school: sociodemographic, cognitive, and personality factors" 73 (73): 44-46, 1998

5 Wagner PJ, "Physicians' emotional intelligence and patient satisfaction" 34 : 750-754, 2002

6 Elam C, "Measuring the emotional intelligence of medical school matriculants" 76 : 507-508, 2001

7 Jung SJ, "Investigating the relationships among students’ emotional intelligence, achievement, satisfaction and amount of interaction in online learning" Ewha Womans University 2006

8 Kim KS, "Improving quality of life: through the development of emotional intelligence 1st"

9 Lewis NJ, "Emotional intelligence medical education: measuring the unmeasurable" 10 : 339-355, 2005

10 Arora S, "Emotional intelligence in medicine: a systematic review through the context of the ACGME competencies" 44 : 749-764, 2010

11 Carr SE, "Emotional intelligence in medical students: does it correlate with selection measures" 43 : 1069-1077, 2009

12 Stratton TD, "Emotional intelligence and clinical skills: preliminary results from a comprehensive clinical performance examination" 80 (80): 34-37, 2005

13 Brannick MT, "Comparison of trait and ability measures of emotional intelligence in medical students" 43 : 1062-1068, 2009

14 Elizabeth JA, "A preliminary study of emotional intelligence, empathy and exam performance in first year medical students" 39 : 1395-1405, 2005