Survey Analysis on Firefighters’ Motivations for Public Service

다국어 초록 (Multilingual Abstract)

This descriptive study investigated the level of public service motivation (PSM) among firefighters. This study included 337 currently employed firefighters who understood the study purpose and agreed to participate. The questionnaire comprised 18 items on general characteristics (eight items) and work cooperation (10 items).
Responses were rated on a 5-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). Data were analyzed using SPSS version 24.0. Reliability analysis demonstrated high internal consistency (Cronbach’s α = .882), exceeding the standard threshold of 0.60. Mean PSM score was 2.90 out of 5. Significant differences in PSM were observed according to years of service, job position, rank, and employment pathway. These findings suggest that PSM variations across organizational roles and career characteristics highlight the need for tailored motivation-enhancement strategies within fire service organizations. However, since our sample was limited to firefighters, generalizability is restricted. Future research should expand the sample to enable further comprehensive and in-depth investigation.