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    외식기업의 소셜커머스와 데일리 딜 서비스 가치가 소비자신뢰와 소비행동에 미치는 영향 = The Effects of Consumer Trust and Consuming Behaviors on the Social Commerce and Daily Deal Service in the Foodservice Industry

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    https://www.riss.kr/link?id=A104913240

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    Social Commerce, as well as the consumer to use social networks to form between the seller, whereas social shopping among consumers only use social networks as a form of labeling is Therefore, this study such as eating out Social Commerce Daily Deal service and consumption of consumer confidence and satisfaction, eating behaviors to verify the company's social commerce and the Daily Deal service was to provide useful information about. The findings are summarized as follows. First, information quality and service quality in consumer confidence, trust in a relationship with the positive (+) appeared to be affecting. Second, the relationship between service quality and satisfaction, the satisfaction positive (+) appeared to be affecting. On the other hand, information quality and food quality does not affect satisfaction showed no significant. Third, the Daily Deal services to satisfy consumer confidence and do not affect significantly were analyzed. Fourth, consumer confidence and help meet the recommendations of the repurchase of the note was analyzed as an influence. Therefore, based on the results of this analysis, useful information and implications for social commerce presented.
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    Social Commerce, as well as the consumer to use social networks to form between the seller, whereas social shopping among consumers only use social networks as a form of labeling is Therefore, this study such as eating out Social Commerce Daily Deal s...

    Social Commerce, as well as the consumer to use social networks to form between the seller, whereas social shopping among consumers only use social networks as a form of labeling is Therefore, this study such as eating out Social Commerce Daily Deal service and consumption of consumer confidence and satisfaction, eating behaviors to verify the company's social commerce and the Daily Deal service was to provide useful information about. The findings are summarized as follows. First, information quality and service quality in consumer confidence, trust in a relationship with the positive (+) appeared to be affecting. Second, the relationship between service quality and satisfaction, the satisfaction positive (+) appeared to be affecting. On the other hand, information quality and food quality does not affect satisfaction showed no significant. Third, the Daily Deal services to satisfy consumer confidence and do not affect significantly were analyzed. Fourth, consumer confidence and help meet the recommendations of the repurchase of the note was analyzed as an influence. Therefore, based on the results of this analysis, useful information and implications for social commerce presented.

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    참고문헌 (Reference)

    1 김성필, "전시회의 이미지가 참관객들의 지각된 가치, 만족 및 재방문의도에 미치는 영향" 한국항공경영학회 9 (9): 3-26, 2011

    2 정수연, "온라인쇼핑가치가 사이트속성중요도와 쇼핑의도에 미치는 영향에 관한 연구 -한국과 영국의 차이를 중심으로-" 국제e-비즈니스학회 11 (11): 69-94, 2010

    3 김현석, "온라인 쇼핑몰에서 SNS 지인(知人)기반 상품추천 방식의 선호도" 한국기초조형학회 12 (12): 135-146, 2011

    4 김윤화, "소셜커머스 시장현황 및 정책이슈" 정보통신정책연구원 23 (23): 41-63, 2011

    5 김철환, "소셜 커머스 해외 추진 사례와 전망" KT 경제경영연구소 1-14, 2010

    6 이경탁, "소비자의 지각된 가치가 소셜커머스 이용의도에 미치는 영향" 한국마케팅학회 13 (13): 135-161, 2011

    7 편창규, "소비자 행동 동기이론" 23-, 2004

    8 배상욱, "고객만족과 고객충성도 간의 관계 - 비선형성과 전환장벽의 조절효과-" 한국마케팅관리학회 15 (15): 71-92, 2010

    9 "http://month.foodbank.co.kr/2011/071.html"

    10 "http://bobbyryu.blogspot.com/2011/07/1.html"

    1 김성필, "전시회의 이미지가 참관객들의 지각된 가치, 만족 및 재방문의도에 미치는 영향" 한국항공경영학회 9 (9): 3-26, 2011

    2 정수연, "온라인쇼핑가치가 사이트속성중요도와 쇼핑의도에 미치는 영향에 관한 연구 -한국과 영국의 차이를 중심으로-" 국제e-비즈니스학회 11 (11): 69-94, 2010

    3 김현석, "온라인 쇼핑몰에서 SNS 지인(知人)기반 상품추천 방식의 선호도" 한국기초조형학회 12 (12): 135-146, 2011

    4 김윤화, "소셜커머스 시장현황 및 정책이슈" 정보통신정책연구원 23 (23): 41-63, 2011

    5 김철환, "소셜 커머스 해외 추진 사례와 전망" KT 경제경영연구소 1-14, 2010

    6 이경탁, "소비자의 지각된 가치가 소셜커머스 이용의도에 미치는 영향" 한국마케팅학회 13 (13): 135-161, 2011

    7 편창규, "소비자 행동 동기이론" 23-, 2004

    8 배상욱, "고객만족과 고객충성도 간의 관계 - 비선형성과 전환장벽의 조절효과-" 한국마케팅관리학회 15 (15): 71-92, 2010

    9 "http://month.foodbank.co.kr/2011/071.html"

    10 "http://bobbyryu.blogspot.com/2011/07/1.html"

    11 "doopedia. 두산백과"

    12 Kim YR, "The study on the Social Commerce of the purchase motivations for factors affecting" Korea University 67-, 2011

    13 Morgan, R., "The commitment theory of relationship marketing" 58 (58): 20-38, 1994

    14 Holbrook MB, "The Experiental Aspects of Consumption: Consumer Fantasies, Feelings and Fun" 9 (9): 132-140, 1982

    15 Kim HJ, "The Effects of Perceived Service Quality, Image, Customer Satisfaction and Moderating Emotions on Family Restaurants" 13 (13): 115-126, 2007

    16 Zeithaml VA, "The Behavioral Consequences of Service Quality" 60 (60): 31-46, 1996

    17 You JH, "Social Commerce as a companion consumer companies now" Weekly Focus, LG Business Insight 31-37, 2011

    18 McGuire W, "Psychological Motive and Communication Gratification" 7 (7): 106-167,

    19 Sanchez J․, "Perceived value of the purchase of a tourism product" 27 (27): 394-409, 2006

    20 Swait J, "Perceived value and its impact on choice behavior in a retail setting" 7 (7): 7-88, 2000

    21 Kasper H, "On Problem Perception, Dissatisfaction, and Brand Loyalty" 9 : 387-397, 1988

    22 Oliver RL, "Measurement and Evaluation of Satisfaction Processes in Retail Settings" 57 (57): 25-48, 1981

    23 Berry, L. L., "Marketing Services: Competing through Quality" Free Press 1991

    24 Arnld MJ, "Hedonic shopping motivations" 79 (79): 1-20, 2003

    25 Moorman, C, "Factors Affecting Trust in Market Research Relationships" 57 : 81-101, 1993

    26 Stephen AT, "Explaining the Power-Law Degree Distribution in a Social Commerce Network" 31 (31): 262-270, 2009

    27 Kwun JW, "Effects of brand, price and risk on customers’value perceptions and behavioral it tionsin the restaurant industry" 11 (11): 31-49, 2004

    28 Trusov M․Randolph, "Effects of Word-of-Mouth Versus Traditional Marketing: Findings from an Internet Social Networking Site" 73 : 90-102, 2009

    29 Stephen AT, "Deriving value from Social Commerce Networks" 47 (47): 215-228, 2010

    30 Gong YI, "Daily Deal Service Market Trends and Prospects" 22 (22): 65-74, 2010

    31 Woodruff RB, "Customer Value: The Next Source for Competitive Advantage" 25 (25): 139-153, 1997

    32 Hwang JH, "Correlation between Motivation for Eating Out and Selection Attributeby Family Life Cycle" 239-252, 2008

    33 Sweeney JC․, "Consumer perceived value: The development of a multiple item scale" 77 (77): 203-220, 2001

    34 Henry A, "Consumer behavior & marketing action. 6th ed" Thomson Learning 227-, 2001

    35 Babin BJ, "Consumer Self-Regulation in a Retail Environment" 71 (71): 47-70, 1995

    36 Zeithml VA, "Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence" 52 : 2-22, 1988

    37 Solomon M, "Consumer Behavior in Fashion" Prentice Hall 66-, 2004

    38 Arnould E, "Consumer (2ed)" McGrow-Hill International 2004

    39 Hunt HK, "CS/D Overview and Future Research Direction, inConceptualization and Measurement of Consumer Satisfaction and Dissatisfaction" Marketing Science Institute 102-, 1977

    40 Doney, P. M., "An examination of the nature of trust in buyer-seller relationships" 61 : 35-51, 1997

    41 Westbrook RA, "A motivation-based shopper typology" 61 (61): 61-103, 1985

    42 Blackston, M., "A brand with an attitude: a suitable case for treatment" 34 (34): 231-241, 1992

    43 Rad, A. A, "A Modelfor Understanding Social Commerce" 2010

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