사이버대학 질 관리 준거 개발 연구 = A Study on Development of Quality Management Criteria in Cyber University

다국어 초록 (Multilingual Abstract)

In this study, we developed quality management criteria of cyber university for quality excellence of cyber university. For this study, we reviewed and summarized the literature on 14 representative researches about quality of e-learning, distance learning, and cyber university. And we verified to 4 specialists this criteria, and analyzed importance of criteria elements by conducting the survey, including 1,741 enrolled students and 200 faculties and administrative staffs. The results of finding, we developed a type of quality management criteria for cyber universities that includes 4 elements: Software system, Hardware system, Humanware system, and Organization system with 14 items. First, the software system included curriculum, content development, classroom management, and evaluation management. Second, the hardware system included buildings, facilities and equipments, and system. Third, the humanware system included faculty, staff, and student. Finally, the organization system included educational philosophy and goals, organizational vision and development plans, organization system, and legal obedience. Based on the results, we expect that this quality management criteria will guide to improve the quality of cyber university. And we proposed in the cyber university quality management criteria to evaluate the cyber universities, reflected in the accreditation scheme and analysis.

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