Change is the flow of the times and a new investment for the future. As the emergence of various brands leads to keen competition and a shift of marketing paradigm, the importance of not only product quality but also consumer service has been emphasiz...
Change is the flow of the times and a new investment for the future. As the emergence of various brands leads to keen competition and a shift of marketing paradigm, the importance of not only product quality but also consumer service has been emphasized. Therefore, it is time for apparal market to develop differential and effective service strategies for customer retention and the increase of satisfaction. The purposes of this study were to examine the conceptual structure of purchasing motives and information seeking of apparel service, to find out the effects of information seeking on purchasing apparel product.