This research describes the role of follow-up process in improving productivity of a company on Quality Assurance System(QAS) through Total Quality Management(TQM) and examines as to the effect of follow-up process in maintaining the target value. Mos...
This research describes the role of follow-up process in improving productivity of a company on Quality Assurance System(QAS) through Total Quality Management(TQM) and examines as to the effect of follow-up process in maintaining the target value. Most companies are required the QAS for their competitive power. It is important to analyze the effect of ISO 9000 series/QS9000 QAS to the company quality improvement. using the check list in order to compare level of quality management of pre-certification with that of post-certification.