상향영향력과 성과간 관계에서 발언행동의 조절역할

다국어 초록 (Multilingual Abstract)

This study empirically tests the moderating effects of voice behaviors on the relationship between upward influence and performance.
Survey was conducted with all teams composed of every 2 employees pair from 350 departments(teams) of domestic government employees' organization, public institutions, and other private enterprise employees which are operated introducing team systems. Among 316 departments(teams) questionnaires collected, untrustworthy questionnaires were excluded and finally, data of 272 pairs(554 people) was employed. Scale reliability and validity was
evaluated and hypotheses were tested through regression analysis .
Findings obtained by this study are as follows: First, upward influence of middle managers on their immediate supervisors as junior staff perceive had positively significant relationships in both leader trust and affectional team commitment which are junior staff's performance. Second, it was found that the moderating effects of voice behavior had a significant effect in only ‘constructive voice’ in relation to relationships not only between upward influence and leader trust, but also between upward influence and affectional team commitment. Implications of the study findings, along with limitations and future research directions were discussed.