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    의료기관에서 종합적 품질경영과 관련된 변인분석 = Predictors of Total Quality Management in Health-Care Organizations

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    https://www.riss.kr/link?id=A30110120

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

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    한국어
    The study was to examine the relationship among those variables related to total quality management and to reveal those variables affecting total quality management in Health-Care Organizations. To study the relationship, a questionnaire was designed and sent to 220 hospitals of which the number of beds is over 200 beds. Out of 660 questionnaire, 263 questionnaire were collected. Data analysis were conducted by using t-test, ANOVA, Pearson correlation coefficients and stepwise multiple regression.
    The result were as follows :
    1. TQM was significantly different according to activities of QI, department of QI, age, and position.
    2. Leadership was significantly different according to activities of QI, department of QI, age, and position.
    3. Significant differences in the level of satisfaction of employee were found according to activities of QI, department of QI, age, position, and duration of employ.
    4. Significant differences in the level of participation of employee were found according to activities of QI, department of QI, and position.
    5. Education training was significantly different according to amount of bed, activities of QI, department of QI, level of education, kind of job, and position.
    6. Medical technique was significantly different according to activities of QI, department of QI, and position.
    7. Quality of work was significantly different according to activities of QI, department of QI, age, and position.
    8. Significant differences in the level of investigation's system in satisfaction of client were found according to activities of QI, department of QI, kind of job, and position.
    9. Positive correlations were observed between TQM and those variables related to TQM.
    10. TQM was significantly predicted by the level of satisfaction of employee(40.9%), participation of employee(7.0%), investigation's system in satisfaction of client(2.7%), leadership(1.4%), and medical technique(1.1%), respectively.
    번역하기

    The study was to examine the relationship among those variables related to total quality management and to reveal those variables affecting total quality management in Health-Care Organizations. To study the relationship, a questionnaire was designed ...

    The study was to examine the relationship among those variables related to total quality management and to reveal those variables affecting total quality management in Health-Care Organizations. To study the relationship, a questionnaire was designed and sent to 220 hospitals of which the number of beds is over 200 beds. Out of 660 questionnaire, 263 questionnaire were collected. Data analysis were conducted by using t-test, ANOVA, Pearson correlation coefficients and stepwise multiple regression.
    The result were as follows :
    1. TQM was significantly different according to activities of QI, department of QI, age, and position.
    2. Leadership was significantly different according to activities of QI, department of QI, age, and position.
    3. Significant differences in the level of satisfaction of employee were found according to activities of QI, department of QI, age, position, and duration of employ.
    4. Significant differences in the level of participation of employee were found according to activities of QI, department of QI, and position.
    5. Education training was significantly different according to amount of bed, activities of QI, department of QI, level of education, kind of job, and position.
    6. Medical technique was significantly different according to activities of QI, department of QI, and position.
    7. Quality of work was significantly different according to activities of QI, department of QI, age, and position.
    8. Significant differences in the level of investigation's system in satisfaction of client were found according to activities of QI, department of QI, kind of job, and position.
    9. Positive correlations were observed between TQM and those variables related to TQM.
    10. TQM was significantly predicted by the level of satisfaction of employee(40.9%), participation of employee(7.0%), investigation's system in satisfaction of client(2.7%), leadership(1.4%), and medical technique(1.1%), respectively.

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