This study was initiated from the concern that policies and services designed to alleviate the challenges faced by the rapidly increasing population of young single-person households have not achieved substantial effectiveness due to low levels of awa...
This study was initiated from the concern that policies and services designed to alleviate the challenges faced by the rapidly increasing population of young single-person households have not achieved substantial effectiveness due to low levels of awareness and utilization. To deeply explore perceptions of service non-take-up among young single-person households and to identify their typologies, the Q methodology was employed. Thirty-five young single-person household participants were asked to sort statements, through which subjective perception types were derived.
The results revealed four distinct types of perceptions regarding service non-take-up among young single-person households: ① Service access–disadvantaged groups: Individuals frustrated by informational and psychological barriers to accessing information and participating in policies, emphasizing the need for more diverse access channels. ② Service dissatisfaction withdrawal group: Those who experienced repeated disappointment after utilizing policies and call for enhanced policy expertise and professionalism. ③ Tailored Design Demand Group: Participants who express a strong need for safety and privacy protection, advocating for more customized policy designs. ④ Administrative Requirement Improvement Demand Group: Individuals who forgo service use due to complex procedures and eligibility criteria, highlighting the need to simplify administrative requirements.
The study finds that, in order to address the non-take-up of services among young single-person households, it is necessary, first, to go beyond existing customized services and segment the target groups from a new perspective; second, to lower the thresholds at each stage of the policy supply process while concurrently designing professionally crafted measures; and third, to establish a social consensus on support for single-person households along with a sustainable policy framework to underpin such support.