부하의 상급자 신뢰에 상급자의 행동특성과 능력 , 사회적 유사성 및 교환관계 특성이 미치는 영향

다국어 초록 (Multilingual Abstract)

This study investigates the antecedents of the subordinate`s trust in leader in organizational contexts. Trust in leader was operationalized in terms of three types: calculus-based, knowledge-based, and identification-based trust. Regression analyses of the survey data from 349 employees in 16 medium-sized firms indicated that all three types of trust were significantly affected by the amount of care, openness, and competence that the leader had shown to the subordinates. The temporal length of the subordinate-leader relationship was correlated positively with knowledge-based trust, but negatively with calculus-based trust. Age and gender similarities exerted marginal influence on knowledge-based trust and identification-based trust as well. Interestingly, similarity in regional origins contributed significantly to identification-based trust, but also marginally to knowledge-based trust. Calculus-based trust was strongly influenced by the expected amounts of gains resulting from the future relationship. Based on the findings, managerial implications are derived. Suggestions for future research also follow.