온라인상에서의 개인정보유출피해에 대한 위험지각과 개인정보보호수준에 따른 소비자 유형화 및 유형별 관련요인 고찰

다국어 초록 (Multilingual Abstract)

This study takes an effort to deal with consumers’ insecurities and their solutions at the digital information age. Specifically, the study provides consumers’ perceived risk of information privacy invasion and their personal privacy protection efforts. Then, consumer segmentation was done by perceived risk of privacy invasion and personal privacy protection efforts through Cluster analysis. Then, the affecting factors on the types of consumer were examined using Multinomial Logit Model. The consumer survey was conducted and total of 1,016 respondents were included for statistical analysis using SPSS 12.0 program and LIMDEP 8.0 program. The results yielded the high levels of perceived risk of information privacy invasion and personal privacy protection efforts but privacy protection level was relatively low. The consumer segmentation by the cluster analysis resulted in four types of consumer, low risk and low protection, low risk and high protection, high risk and low protection and high risk and high protection. The suggestions for consumer education were provided considering the different types of consumer.

목차 (Table of Contents)

• Abstract
• I. 서론
• 1. 문제제기
• 2. 연구목적 및 연구의 의의
• II. 연구 배경
• 1. 온라인상에서의 개인정보유출
• 2. 선행연구
• III. 연구방법
• 1. 조사도구
• 2. 자료수집
• 3. 조사대상자의 특성
• IV. 연구결과
• 1. 개인정보 유형별 정보유출피해에 대한 위험 지각
• 2. 온라인상에서의 개인정보보호를 위한 노력
• 3. 개인정보유출로 인한 피해에 대한 위험 지각과 개인정보보호노력에 따른 소비자유형화
• 4. 소비자유형별 관련 요인
• V. 결론 및 제언
• 1. 결과 요약 및 정리
• 2. 제언
• 참고문헌