- CONTENTS
- Part Ⅰ Interactive Strategic Planning, Quality Management, and Leadership = 1
- 1 The Self-Renewing Organization / Tracy D. Connors[The BelleAire Institute, Inc. ] = 2
- 2 Strategic Planning in the Self-Renewing Organization / D. Kerry Laycock[MS Organizational Consultant] ; Tracy Daniel Connors[The BelleAire Institute, Inc. ] = 29
- 3 Quality Management Approaches and Their Influence on Nonprofits and the Public Sector / Ray Katz[MBA, Total Quality Management Consultant] = 58







