외식기업의 핵심역량이 조직유효성에 미치는 영향 -패밀리레스토랑 중심으로- = A Study on the Effects of Family Restaurant`s Core Competency on the Organizational Effectiveness

다국어 초록 (Multilingual Abstract)

The purpose of this study is to identify the relationship between core competency and organizational effectiveness in food service industry. This study further investigated effects of core competency on family restaurants, which are part of hospitality industry where its member’s organizational effectiveness is directly linked to the quality of its final products.
To achieve such goals, in this study, theoretical structures of core competency defined by other researchers have been reorganized, and the research model and hypotheses were formed based on preceding studies about organizational effectiveness.
Data were collected from employees of family restaurant through a survey in the form of a questionnaire. 300 samples were considered valid and analyzed. The result of this study generally supported the hypothesized model and provided strong support for the idea that core competency played a important role in ensuring organizational effectiveness which lead to organization performance.

다국어 초록 (Multilingual Abstract)

The purpose of this study is to identify the relationship between core competency and organizational effectiveness in food service industry. This study further investigated effects of core competency on family restaurants, which are part of hospitality industry where its member’s organizational effectiveness is directly linked to the quality of its final products.
To achieve such goals, in this study, theoretical structures of core competency defined by other researchers have been reorganized, and the research model and hypotheses were formed based on preceding studies about organizational effectiveness.
Data were collected from employees of family restaurant through a survey in the form of a questionnaire. 300 samples were considered valid and analyzed. The result of this study generally supported the hypothesized model and provided strong support for the idea that core competency played a important role in ensuring organizational effectiveness which lead to organization performance.

참고문헌 (Reference)

1 이애주, "환대기업의 사회적책임이 조직신뢰와 조직성과에 미치는 영향*: 호텔식음료부서를 중심으로" 한국외식경영학회 13 (13): 31-58, 2010

2 손은호, "핵심역량과 경쟁전략 간의 적합성이 경영성과에 미치는 영향 - 호텔산업을 중심으로 -" 한국호텔외식경영학회 16 (16): 93-111, 2007

3 조경호, "조직몰입을 위한 공무원 인력관리 방안" 31 (31): 57-75, 1997

4 최창현, "조직구조,권위주의에 대한 태도,직무만족도와 조직몰입도의 관계에 대한 경로분석적 연구：선형구조관계(lisrel)모형의 적용" 25 (25): 515-531, 1991

5 박우성, "역량중심의 인적자원관리" 한국노동연구원 2002

6 임우섭, "대학 교수의 핵심교수역량 모델 연구" 경상대학교 2007

7 구정대, "기업의 핵심역량과 비재무적 및 재무적 경영성과간의 관계" 대한관광경영학회 23 (23): 259-277, 2009

8 장세진, "글로벌 경쟁시대의 경영전략" 박영사 2000

9 양영익, "국내제조업체의 시장지향성이 마케팅능력과 성과에 미치는 영향" 한국전략마케팅학회 14 (14): 1-24, 2006

10 Wright, P. M., "The role of human resource practices in petro-chemical refinery performance" 10 : 551-571, 1999

11 Grant,R.M, "The resource based theory of competitive advantage: Implications for strategy" 22 : 114-135, 1991

12 Georgiou,P, "The goal paradigm and notes towards a counter-paradigm" 18 (18): 291-310, 1973

13 Prahalad, C. K, "The core competence of the corporation" 79-91, 1990

14 Etzoni,A, "The Spirit of Community" Crown 1994

15 Boyatzis,R.F, "The Competent Manager: A Model for Effective Performance" John Wiley & Son Publishing 1982

16 McClelland,D.C, "Testing for competence rather than for intelligence" 1-14, 1973

17 Robertson,R, "Teachers as professionals: towards a redefinition, In Central and Local Control of Education after ERA 1988" Longman 1998

18 Jacobs, R., "Strategies for enhancing the prediction of job performance from job satisfaction" 77 : 3-14, 1977

19 Schippmann,J.S, "Strategic Job Modeling: Working at the Core of Integrated Human Resources" Lawewnce Erlbaum Associates 1999

20 Drucker,P.F, "Post-industrial society" Butterworth 1993

21 Park, W. S, "Paradigm shift and changing role of HRM in Korea: Analysis of the HRM　expert`s opinion and its implication" 25 (25): 347-369, 2001

22 Porter, L. W., "Organizational commitment, job satisfaction, and turnover among psychiatric technicians" 59 (59): 603-609, 1974

23 Chung, K. H, "Organizational behavior: Developing managerial skills" Harper & Row 1981

24 Dalton, D. R., "Organization structure and performance: a critical review" 5 (5): 49-54, 1980

25 Campbell,J.P, "On the nature of organizational effectiveness, In New perspectives on organizational effectiveness" Jossey-Bass 1977

26 Abraham, S., "Managerial competencies and the managerial performance appraisal process" 20 (20): 842-852, 2001

27 Drucker,P.F, "Management: Tasks, responsibilities, practices" Harper and Row 1973

28 Yamada,G.T, "Improving management effectivness in the federal government" 32 (32): 764-770, 1972

29 Rumelt, R., "Fundamental issues in strategy: A research agenda" Harvard Business School Press 1994

30 Barney,J.B, "Firm resources and sustained competency advantage" 17 : 99-120, 1991

31 Seashore, S.E., "Factorial analysis of organizational performance" 12 : 377-395, 1967

32 Mirabile,R.J, "Everything you wanted to know about competency modeling" 73-77, 1997

33 Teece, D. J., "Dynamic Capabilities and Strategic Management, Working Paper" University of California 1999

34 Summers.L, "Do competencies matter? making sure your competency model is properly tuned"

35 Rothwell, W, "Competency identification modeling and assessment in USA" 3 (3): 90-105, 1999

36 Spencer, L. M, "Competency At Work: Models for Superior Performance" John Wiley & Sons, Ins 1993

37 Garavan, T. N, "Compentencies and workplace learning: some reflections on the rhetoric and the reality" 13 (13): 2001

38 Schein,E.H, "Coming to a New Awareness of Organizational Culture" 25 (25): 3-16, 1984

39 Williams L. G, "Antecedents and consequences of Satisfaction and commitment in turnover models: a reanalysis using latent variable structural equation methods" 71 (71): 219-231, 1986

40 김계수, "AMOS 구조방정식 모형분석" SPSS 아카데미 2005

41 Meyer, J. P, "A three-component conceptualization of organizational commitment" 1 (1): 61-89, 1991

42 Wernerfelt,B, "A resource-based view of the firm" 5 (5): 171-180, 1984

43 Barrett, G., "A reconsideration of testing for competence rather than intelligence" 46 : 1012-1024, 1991