호텔 종사원의 경력몰입이 직무성과 및 종사원의 태도에 미치는 영향

다국어 초록 (Multilingual Abstract)

In this study, job performance (customer-orientation), career retention level, and turnover rate as the consequences have been measured to find the career commitment of hotel service employees. Moreover, the employment type has been selected as a variable of the difference career commitment. First, there are difference of career commitment contract irregular between regular employees. A higher career commitment for irregular employees than regular employees. Second, regarding the relation between career commitment and the consequences, a higher career commitment leads to higher job performance. However, the higher career commitment, the less career withdrawal intention and turnover rate. In conclusion, hotels need to manage the employees using systematic & scientific means so as to have employees committed to their career with great attention to career commitment.

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