네트워크 성과측정 기획을 위한 개념도 연구법(Concept Mapping) 적용가능성

국문 초록 (Abstract)

사회복지 서비스 부문에서 최근 상호조직간 네트워크의 필요성이 증가하면서 상호조직간 네트워크 사업이 활성화되고 있다. 이와 함께, 네트워크 성과에 대한 책임성의 요구도 증가하고 있다. 네트워크 성과를 성공적으로 수행하기 위해서는 성과에 관한 상호조직 간의 공통된 이해의 틀을 갖추는 것이 필요하며, 성과 개념에 관한 합의 도출이 이루어져야 한다. 따라서, 본 연구는 사회복지 실천현장에서 각기 다른 이해관계에 놓인 조직들이 네트워크 성과측정을 기획하기 위한 기초 작업으로서 성과의 개념적 틀을 개발하고 개념적 합의를 도출할 수 있도록 돕는 concept mapping(개념도 연구법)을 적용한 사례를 소개하고 실천현장에서의 활용가능성을 모색해 보았다.
개념도 연구법을 적용한 결과 협력적인 수행과 지속적인 의사결정 과정 속에 놓여 있는 네트워크 조직에서의 성과측정 기획을 위한 실천적 함의를 발견할 수 있었으며, 사회복지 실천에의 적용 유용성을 향상하기 위한 대안들을 제시하였다.

다국어 초록 (Multilingual Abstract)

The purpose of this study is to verify the applicability of concept mapping in the process of planning of network outcomes in social welfare. Planning and evaluation of network outcomes involve many stakeholders. Recognizing the value and range of individuals' perspectives in the creation of a common framework is one of the biggest methodological challenges for planning of network outcomes. Concept mapping is a kind of methodology that creates a stakeholder-authored visual geography of ideas from a group. It uses both a quantitative and qualitative approach, including brainstorming, structuring the statement, specific analysis and data interpretation methods to produce maps that can then be used to guide planning and evaluation efforts on the issues that matter to the group.
13 network managers who work in the social welfare centers in Busan are core participants. The 50 statements on network outcomes from brainstorming session fell into six distinct clusters. After the interpretation session these clusters were rated according to the seven rating scales.
This paper explores applicability of concept mapping in the process of planning of network outcomes in social welfare. Concept mapping helps stakeholders with different value and ideas about network outcomes to consensus on common conceptual framework. In addition, a multidimensional conceptualization of network outcomes was made. It will assist in designing future outcomes evaluation and guide the evaluators through a selection of key activities and outcomes.

목차 (Table of Contents)

• [요약]
• 1. 서론
• 2. 이론적 배경 및 선행연구 고찰
• 3. 네트워크 성과측정 기획을 위한 개념도 연구법 적용
• 4. 개념도 연구법 적용에 관한 함의
• 참고문헌

참고문헌 (Reference)

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