Handbook of risk and crisis communication

목차 (Table of Contents)

• CONTENTS
• Contributors = ix
• Introduction = xi
• SECTION Ⅰ. EXPLORING THE REACH OF CRISIS AND RISK COMMUNICATION = 1
• 1 The Significance of Crisis and Risk Communication / ROBERT L. HEATH ; H. DAN O'HAIR = 5
• 2 Historical Trends of Risk and Crisis Communication / MICHAEL J. PALENCHAR = 31
• 3 Cultural Theory and Risk / JAMES TANSEY ; STEVE RAYNER = 53
• 4 Risk Communication : Insights and Requirements for Designing Successful Communication Programs on Health and Environmental Hazards / ORTWIN RENN = 80
• 5 Conceptualizing Crisis Communication / W. TIMOTHY COOMBS = 99
• 6 The Precautionary Principle and Risk Communication / STEVE MAGUIRE ; JAYE ELLIS = 119
• SECTION Ⅱ. KEY CONSTRUCTS OF CRISIS AND RISK COMMUNICATION = 139
• 7 Strategies for Overcoming Challenges to Effective Risk Communication / VINCENT T. COVELLO = 143
• 8 Risk Communication Education for Local Emergency Managers : Using the CAUSE Model for Research, Education, and Outreach / KATHERINE E. ROWAN ; CARL H. BOTAN ; GARY L. KREPS ; SERGEI SAMOILENKO ; KAREN FARNSWORTH = 168
• 9 Risk and Social Dramaturgy / INGAR PALMLUND = 192
• 10 Myths and Maxims of Risk and Crisis Communication / PETER A. ANDERSEN ; BRIAN H. SPITZBERG = 205
• 11 The Ecological Perspective and Other Ways to(Re)Consider Cultural Factors in Risk Communication / LINDA ALDOORY = 227
• 12 Science Literacy and Risk Analysis : Relationship to the Postmodernist Critique, Conservative Christian Activists, and Professional Obfuscators / MICHAEL RYAN = 247
• 13 Influence Theories : Rhetorical, Persuasion, and Informational / JEFFREY K. SPRINGSTON ; ELIZABETH JOHNSON AVERY ; LYNNE M. SALLOT = 268
• 14 Raising the Alarm and Calming Fears : Perceived Threat and Efficacy During Risk and Crisis / ANTHONY J. ROBERTO ; CATHERINE E. GOODALL ; KIM WITTE = 285
• 15 Post-Crisis Communication and Renewal : Understanding the Potential for Positive Outcomes in Crisis Communication / ROBERT R. ULMER ; TIMOTHY L. SELLNOW ; MATTHEW W. SEEGER = 302
• 16 Risk Communication by Organizations : The Back Story / CARON CHESS ; BRANDEN JOHNSON = 323
• 17 Ethical Responsibility and Guidelines for Managing Issues of Risk and Risk Communication / SHANNON A. BOWEN = 343
• 18 Linking Public Participation and Decision Making through Risk Communication / KATHERINE A. MCCOMAS ; JOSEPH ARVAI ; JOHN C. BESLEY = 364
• 19 Warming Warnings : Global Challenges of Risk and Crisis Communication / DAVID MCKIE ; CHRISTOPHER GALLOWAY = 386
• 20 Risk, Crisis, and Mediated Communication / KURT NEUWIRTH = 398
• 21 Crises and Risk in Cyberspace / KIRK HALLAHAN = 412
• 22 Virtual Risk : The Role of New Media in Violent and Nonviolent Ideological Groups / MATTHEW T. ALLEN ; AMANDA D. ANGIE ; JOSH L. DAVIS ; CRISTINA L. BYRNE ; H. DAN O'HAIR ; SHANE CONNELLY ; MICHAEL D. MUMFORD = 446
• 23 Community Building through Risk Communication Infrastructures / ROBERT L. HEATH ; MICHAEL J. PALENCHAR ; H. DAN O'HAIR = 471
• SECTION Ⅲ. CONTEXTS OF CRISIS AND RISK COMMUNICATION = 489
• 24 Crisis and Emergency Risk Communication in Health Contexts : Applying the CDC Model to Pandemic Influenza / MATTHEW W. SEEGER ; BARBARA REYNOLDS ; TIMOTHY L. SELLNOW = 493
• 25 How People Think about Cancer : A Mental Models Approach / JULIE S. DOWNS ; WÄNDI BRUINE DE BRUIN ; BARUCH FISCHHOFF ; BRADFORD HESSE ; ED MAIBACH = 507
• 26 Killing and Other Campus Violence : Restorative Enrichment of Risk and Crisis Communication / CINDI ATKINSON ; COURTNEY VAUGHN ; JAMI VANCAMP = 525
• 27 Denial, Differentiation, and Apology : On the Use of Apologia in Crisis Management / KEITH MICHAEL HEARIT ; KASIE MITCHELL ROBERSON = 542
• 28 Risk Communication and Biotechnology : A Discourse Perspective / SHIRLEY LEITCH ; JUDY MOTION = 560
• 29 Precautionary Principle and Biotechnology : Regulators Are from Mars and Activists Are from Venus / STEPHANIE PROUTHEAU ; ROBERT L. HEATH = 576
• 30 Environmental Risk Communication : Responding to Challenges of Complexity and Uncertainty / TARLA RAI PETERSON ; JESSICA LEIGH THOMPSON = 591
• 31 Knowing Terror : On the Epistemology and Rhetoric of Risk / KEVIN J. AYOTTE ; DANIEL REX BERNARD ; H. DAN O'HAIR = 607
• 32 Magnifying Risk and Crisis : The Influence of Communication Technology on Contemporary Global Terrorism / MICHAEL D. BRUCE ; H. DAN O'HAIR = 629
• 33 Opportunity Knocks : Putting Communication Research into the Travel and Tourism Risk and Crisis Literature / LYNNE M. SALLOT ; ELIZABETH JOHNSON AVERY ; JEFFREY K. SPRINGSTON = 654
• Index = 667