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      부산지역 병원급식 조리종사자의 직무특성 및 직무만족이 조직몰입에 미치는 영향 = The Effect of Job Characteristics and Job Satisfaction on Organizational Commitment of Hospital Foodservice Employees in Busan Area

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      https://www.riss.kr/link?id=A103603039

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      다국어 초록 (Multilingual Abstract)

      Purpose: This study was conducted to provide basic data for human resources management of hospital foodservice employees by determining their job characteristics, job satisfaction, and organizational commitment according to recent hospital environment changes. Methods: Our survey was administered to 248 hospital foodservice employees in Busan area from September 1 to September 25, 2014. A total of 158 questionnaires were used for final analysis. Results: The mean score of job characteristics showed significantly difference by work experience (p<0.001), annual salary (p<0.01), and cooking certification (p<0.05). Job satisfaction had significantly difference by the age (p<0.05), annual salary (p<0.001), and turnover intention (p<0.001). Organizational commitment showed significantly (p<0.001) difference by age, work experience, and annual salary. There was positive correlation (p<0.001) between organizational commitment and job characteristics, job satisfaction. Organizational commitment had significantly positive correlation with skill variety (p<0.001), feedback (p<0.01), and task significance (p<0.001) of job characteristics, with work (p<0.001), pay (p<0.001), and co-workers (p<0.001) of job satisfaction. Job characteristics (${\beta}=0.249$, p<0.001) and job satisfaction (${\beta}=0.380$, p<0.001) had positive influences on the organizational commitment(p<0.001). In sub factors of job satisfaction, work (${\beta}=0.291$, p<0.001) and pay (${\beta}=0.252$, p<0.01) had positive influences on organizational commitment. Conclusion: To develop the organizational commitment, hospital managers need to reinforce responsibility and fulfillment by job enrichment and to consider increasing salaries to get a higher satisfaction from foodservice employees.
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      Purpose: This study was conducted to provide basic data for human resources management of hospital foodservice employees by determining their job characteristics, job satisfaction, and organizational commitment according to recent hospital environment...

      Purpose: This study was conducted to provide basic data for human resources management of hospital foodservice employees by determining their job characteristics, job satisfaction, and organizational commitment according to recent hospital environment changes. Methods: Our survey was administered to 248 hospital foodservice employees in Busan area from September 1 to September 25, 2014. A total of 158 questionnaires were used for final analysis. Results: The mean score of job characteristics showed significantly difference by work experience (p<0.001), annual salary (p<0.01), and cooking certification (p<0.05). Job satisfaction had significantly difference by the age (p<0.05), annual salary (p<0.001), and turnover intention (p<0.001). Organizational commitment showed significantly (p<0.001) difference by age, work experience, and annual salary. There was positive correlation (p<0.001) between organizational commitment and job characteristics, job satisfaction. Organizational commitment had significantly positive correlation with skill variety (p<0.001), feedback (p<0.01), and task significance (p<0.001) of job characteristics, with work (p<0.001), pay (p<0.001), and co-workers (p<0.001) of job satisfaction. Job characteristics (${\beta}=0.249$, p<0.001) and job satisfaction (${\beta}=0.380$, p<0.001) had positive influences on the organizational commitment(p<0.001). In sub factors of job satisfaction, work (${\beta}=0.291$, p<0.001) and pay (${\beta}=0.252$, p<0.01) had positive influences on organizational commitment. Conclusion: To develop the organizational commitment, hospital managers need to reinforce responsibility and fulfillment by job enrichment and to consider increasing salaries to get a higher satisfaction from foodservice employees.

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      참고문헌 (Reference)

      1 박재호, "호텔 주방환경이 조리종사자의 직무만족 및 조직몰입에 미치는 영향" 한국관광연구학회 24 (24): 225-240, 2010

      2 송남청, "학교급식 조리종사자의 직무만족도에 영향을 미치는 직무 소진, 직무 관여 및 조리작업안전에 대한 인식" 대한지역사회영양학회 12 (12): 606-616, 2007

      3 오영섭, "외식업 조리종사자의 참여적 작업시스템이 셀프리더십, 직무 만족, 조직 몰입에 미치는 영향" 한국조리학회 14 (14): 193-204, 2008

      4 최기보, "부산 일부지역 학교 급식 조리원의 직무만족도에 영향을 미치는 요인" 한국식품조리과학회 25 (25): 619-631, 2009

      5 Smith PC, "The measurement of satisfaction in work and retirement: A strategy for the study of attitudes" Rand McNally & Co 1-3, 1969

      6 Allen NJ, "The measurement and antecedents of affective, continuance and normative commitment to the organization" 63 (63): 1-18, 1990

      7 Kim SM., "The influence of emotional labor on burnout and job satisfaction among clinical nurses" Konkuk University 2014

      8 Hong IG., "The effects of employment relationship characteristics and job characteristics on organizational commitment:Focusing on the mediating effect of self-efficacy and moderating effect of trust" Anyang University 2014

      9 Park YO., "The effect of school food service workers’ job environment and job stress on job satisfaction and organizational commitment" Youngsan University 2015

      10 Kim NR., "The effect of optional benefit program of hotel enterprises on food service employee’s job satisfaction and organizational commitment" Kyonggi University 2013

      1 박재호, "호텔 주방환경이 조리종사자의 직무만족 및 조직몰입에 미치는 영향" 한국관광연구학회 24 (24): 225-240, 2010

      2 송남청, "학교급식 조리종사자의 직무만족도에 영향을 미치는 직무 소진, 직무 관여 및 조리작업안전에 대한 인식" 대한지역사회영양학회 12 (12): 606-616, 2007

      3 오영섭, "외식업 조리종사자의 참여적 작업시스템이 셀프리더십, 직무 만족, 조직 몰입에 미치는 영향" 한국조리학회 14 (14): 193-204, 2008

      4 최기보, "부산 일부지역 학교 급식 조리원의 직무만족도에 영향을 미치는 요인" 한국식품조리과학회 25 (25): 619-631, 2009

      5 Smith PC, "The measurement of satisfaction in work and retirement: A strategy for the study of attitudes" Rand McNally & Co 1-3, 1969

      6 Allen NJ, "The measurement and antecedents of affective, continuance and normative commitment to the organization" 63 (63): 1-18, 1990

      7 Kim SM., "The influence of emotional labor on burnout and job satisfaction among clinical nurses" Konkuk University 2014

      8 Hong IG., "The effects of employment relationship characteristics and job characteristics on organizational commitment:Focusing on the mediating effect of self-efficacy and moderating effect of trust" Anyang University 2014

      9 Park YO., "The effect of school food service workers’ job environment and job stress on job satisfaction and organizational commitment" Youngsan University 2015

      10 Kim NR., "The effect of optional benefit program of hotel enterprises on food service employee’s job satisfaction and organizational commitment" Kyonggi University 2013

      11 Shim HJ., "The effect of job characteristics and superior’s authentic leadership on the emotional commitment of hospital employees, and the mediating effect of positive psychological capital" Inje University 2014

      12 Kim HS., "The determinants of the job satisfaction and intent to leave among hospital foodservice employees" Yonsei University 2003

      13 Kim HJ, "Organizational commitment and job characteristics of hospital foodservice employees" 2 (2): 49-61, 1996

      14 Kim HJ, "Organizational commitment and job characteristics of hospital foodservice employees" 33 (33): 163-177, 1994

      15 Back YR., "On emotional labor and exhaustion of female hotel culinary staff" Kyonggi University 2007

      16 Yang IS, "Job satisfaction and its relationship to job characteristics of hospital foodservice employees" 9 (9): 479-487, 1995

      17 Yang IS, "Foodservice management" Kyomunsa 198-199, 2006

      18 Hong WS, "Foodservice employee job satisfaction in 14hospital food service systems" 10 (10): 296-300, 1994

      19 Grandey AA, "Emotion regulation in the workplace: A new way to conceptualize emotional labor" 5 (5): 95-110, 2000

      20 Jun DC., "Effect of employment characteristic and job characteristic of food service industry employee on organizational commitment" Kyonggi University 2015

      21 Hackman JR, "Development of the job diagnostic survey" 60 (60): 159-170, 1975

      22 Yi BS, "Analysis on organizational commitment and job satisfaction of foodservice employees in small & medium sized hospital" 11 : 93-110, 1997

      23 Moon SR., "An effect of hospital employee’s emotional labor on burnout: focusing on emotional competence of supervisor and personal moderating effect of emotional intelligence" Inje University 2011

      24 Baek MS., "A study on the job satisfaction and organizational commitment of school food service employees in Daegu" Yeungnam University 2013

      25 Park JB., "A study on the impact of job characteristics to organizational commitment in community credit cooperative employees" University of Seoul 2011

      26 Jung IH., "A study on the effects of job characteristics on job satisfaction in nurses" Catholic University 2011

      27 Sohn GN., "A study on sanitary knowledge and managing performance of employees in hospital foodservice in Busan" Pukyong National University 2011

      28 손정민, "6시그마 기법을 통한 병원 급식 서비스 품질 개선 및 환자 만족도 향상" 대한영양사협회 13 (13): 331-344, 2007

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      학술지 이력

      학술지 이력
      연월일 이력구분 이력상세 등재구분
      2026 평가예정 재인증평가 신청대상 (재인증)
      2020-01-01 평가 등재학술지 유지 (재인증) KCI등재
      2017-01-01 평가 등재학술지 유지 (계속평가) KCI등재
      2014-04-08 학회명변경 영문명 : The Korean Society Of Food & Cookery Science -> Korean Society of Food and Cookery Science KCI등재
      2014-03-17 학술지명변경 외국어명 : THE JOURNAL OF KOREAN SOCIETY OF FOOD & COOKERY SCIENCE -> Korean Journal of Food and Cookery Science KCI등재
      2013-01-01 평가 등재 1차 FAIL (등재유지) KCI등재
      2010-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2008-11-04 학술지명변경 한글명 : 한국조리과학회지 -> 한국식품조리과학회지 KCI등재
      2008-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2007-04-02 학회명변경 한글명 : 한국조리과학회 -> 한국식품조리과학회 KCI등재
      2006-06-29 학술지명변경 외국어명 : THE JOURNAL OF KOREAN SOCIETY OF FOOD & COOKERY SCIENCE -> KOREAN JOURNAL OF FOOD & COOKERY SCIENCE KCI등재
      2006-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2003-01-01 평가 등재학술지 선정 (등재후보2차) KCI등재
      2000-07-01 평가 등재후보학술지 선정 (신규평가) KCI등재후보
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      학술지 인용정보

      학술지 인용정보
      기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
      2016 1.05 1.05 1.09
      KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
      1.05 1.06 2.017 0.08
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