공급자 개발을 위한 지식이전활동의 매개효과에 관한 연구 = The Mediation Effects of Knowledge Transfer Activities for Supplier Development

국문 초록 (Abstract)

기업이 핵심역량에 더욱 집중하기 위해 외주의 수준을 계속 높이므로, 공급자개발은 기업의 경쟁우위의 핵심요인이 되고 있으며 갈수록 그 중요성이 더해 가고 있다. 효과적인 공급자개발을 위해 구매자는 공급자가 지식을 효과적으로 습득하고 활용할 수 있도록 지식이전에 대한 관리를 강화하여야 한다. 이런 맥락에서 본 연구는 지식이전성과에 대하여 지식이전활동의 매개효과 규명과 지식이전활동에 영향을 미치는 선행요인을 도출함으로써 효과적인 지식이전 모델을 제시하고자 하였다. 실증분석 결과, 구매자의 지식이전 특성과 공급자의 지식수용 특성은 지식이전활동에 긍정적인 영향을 주는 것으로 나타났고 그리고 지식이전활동도 지식이전성과에 긍정적 영향을 주는 것으로 나타났다. 그러나 구매자의 지식이전 특성과 공급자의 지식수용 특성은 지식이전성과에는 직접적인 영향은 주지 못하는 것으로 나타났다. 즉 지식이전활동이 구매자 및 공급자의 지식 특성과 지식이전성과 사이를 매개한다는 것이 밝혀졌다.

다국어 초록 (Multilingual Abstract)

Heightened competition, rapid knowledge change, and shortened product life cycles are just a few of the constants faced by many firms in today`s markets. Many firms have responded to these conditions by outsourcing non-core activities. When a firm finds its suppliers lacking in performance it can help suppliers to develop their capabilities. Because the quality and cost of a product or service offered in the market is a function, not only of the capabilities of the firm, but also of the network of suppliers who provide inputs to the firm. Supplier development is any effort by a buying firm with a supplier to improve the supplier`s performance and capabilities and to meet the buying firm`s short and long term supply needs. We investigate a mediation role of knowledge transfer activities to supplier`s performance improvement after identifying its antecedents such as buyer characteristics and supplier characteristics. To analyze the validity of the research model and the hypotheses, the data are collected from 238 manufacturing firms through the administration of structured questionnaires. The results indicate that buyer characteristics and supplier characteristics have indirect impacts on knowledge transfer performance through knowledge transfer activities whereas both have direct impacts on knowledge transfer activities. Therefore knowledge transfer activities has mediation effect between antecedents and knowledge transfer performance. Reasons for and implications of these observed relationships are discussed.

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