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    ERP 도입이후 변화관리의 중요도에 대한 연구: 정보역량 관점에서

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    https://www.riss.kr/link?id=A75212137

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    목차 (Table of Contents)

    • I. 서론
    • II. 문헌연구
    • 2.1 IT와 ERP 효과(effectiveness)
    • 2.2 정보역량관점에서 ERP 효과 측정
    • 2.3 변화관리(Change Management)
    • I. 서론
    • II. 문헌연구
    • 2.1 IT와 ERP 효과(effectiveness)
    • 2.2 정보역량관점에서 ERP 효과 측정
    • 2.3 변화관리(Change Management)
    • 2.4 변화관리를 위한 이론적 틀
    • 2.5 조직시민행동(Organizational Citizenship Behavior)
    • III. 연구의 틀
    • 3.1 연구 모형
    • 3.2 연구 가설
    • 3.3 연구 변수
    • IV. 연구 방법 및 분석결과
    • 4.1 데이터 수집 및 표본 특성
    • 4.2 측정 및 분석 수준
    • 4.3 측정모델 : 확인적 요인분석
    • 4.4 구조모델 : 경로분석
    • V. 맺음말
    • 5.1 연구결과
    • 5.2 시사점
    • 5.3 연구한계
    • 참고문헌
    • 별첨
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    참고문헌 (Reference)

    1 배병렬, "구조방정식모델 이해와 활용" 도서출판 대경 2000.

    2 장대련, "“기술제품 구매상황에서의 조직내 혁신저항에 관한 연구: 전사적 자원관리 를 중심으로 마케팅 연구" (15) : 75-97, 2000

    3 변지석, "“ERP는 효과가 있는가?: ERP 도입전략과 대응과제" 1-78, 2002

    4 장경서, "“ERP 시스템 구현 핵심성공요인에 관한 탐색적 연구" 255-282, 2000

    5 Weill,P, "What IT Infrastructure Capabilities are needed to Implement E-business Models?" 1 (1): 17-24, 200203

    6 Jöreskog, K.G, "Users Reference Guide" 1996

    7 MacKenzie, "Transformational Leader Behaviors and Their Effects on Followers' Trust in Leader" 1 : 107-142, 1990

    8 Barclay, "The Partial Least Squares Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration" 2 : 285-309, 1995

    9 Organ, "The Motivational Basis of Organizational Citizenship Behavior Research in Organizational Behavior" CT: JAI Press 12 : 43-73, 1990

    10 Baron, "The Moderator- Mediator Variable Distinction in Social Psychological Research: Conceptual Journal of Personality and Social Psychology" 51 : 1173-1182, 1986

    1 배병렬, "구조방정식모델 이해와 활용" 도서출판 대경 2000.

    2 장대련, "“기술제품 구매상황에서의 조직내 혁신저항에 관한 연구: 전사적 자원관리 를 중심으로 마케팅 연구" (15) : 75-97, 2000

    3 변지석, "“ERP는 효과가 있는가?: ERP 도입전략과 대응과제" 1-78, 2002

    4 장경서, "“ERP 시스템 구현 핵심성공요인에 관한 탐색적 연구" 255-282, 2000

    5 Weill,P, "What IT Infrastructure Capabilities are needed to Implement E-business Models?" 1 (1): 17-24, 200203

    6 Jöreskog, K.G, "Users Reference Guide" 1996

    7 MacKenzie, "Transformational Leader Behaviors and Their Effects on Followers' Trust in Leader" 1 : 107-142, 1990

    8 Barclay, "The Partial Least Squares Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration" 2 : 285-309, 1995

    9 Organ, "The Motivational Basis of Organizational Citizenship Behavior Research in Organizational Behavior" CT: JAI Press 12 : 43-73, 1990

    10 Baron, "The Moderator- Mediator Variable Distinction in Social Psychological Research: Conceptual Journal of Personality and Social Psychology" 51 : 1173-1182, 1986

    11 Broadbent, "The Implications of Information Technology Infrastructure for Business Process Redesign" 23 : 159-182,

    12 Grover, "The Implementation of Business Process Reengineering Journal of Management Information Systems" 12 : 109-144,

    13 Markus, "The Enterprise Systems Experience: From Adoption to Success Framing the Domains of IT Research: Glimpsing the Future Through the Past" 1999.

    14 Scott Morton,M.S, "The Corporation Of the 1990s: Information Technology and Organizational Transformation" Oxford University Press: New York 1991.

    15 Boonstra, "Technological and Organizational Innovation: A Dilemma of Fundamental Change and Participation European Journal of Work and Organizational Psychology" 5 : 351-375, 1996

    16 Resnick, "Tasks in Changing the Organization From Within Administration in Social Work" 2 : 29-44, spring1978

    17 J, "Successful implementation of ERP projects: Evidence from two case studies International Journal of Production Economics" 75 : 83-96, 2002

    18 Byrne, "Structural Equation Modeling with LISREL" 1998.

    19 Bentler, "Significance Tests and Goodness-of-Fit in the Analysis of Covariance Structures" 88 : 588-606, 1980

    20 Brown, "Resistance to Change: The Influence of Social Networks on The Conversion of a Privately-Owned Unionized Business to A Worker Cooperative" eco 15 (eco 15): 259-282, 1994

    21 Graham, "Research in Organizational Behavior" Principled Organizational Dissent: A Theoretical Essay CT: JAI Press 8 : 1-52, 1986

    22 Moorman,R.H.,, "Relationship Between Organizational Justice and Organizational Behaviors: Do Fairness Perceptions Influence Employee Citizenship?" 76 (76): 845-855, 1991

    23 Lewin, "Readings in Social Psychology" 459-473, 1952

    24 Cameron,P.D, "Rapid ERP implementation: a Contradiction?" 80 (80): 58-60, 1998

    25 Sheth, "Psychology of Innovation Resistance: The Less Developed Concept in Diffusion Research Research in Marketing" JAI Press 4 : 273-282, 1981

    26 Kline,R.B, "Principles and Practice of Structural Equation Modeling" New York; The Guilford Press 1998.

    27 MacKenzie, "Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research Journal of Management" 26 : 513-563, 2000

    28 MacKenzie, "Organizational Citizenship Behavior and Objective Productivity as Determinants of Managerial Evaluations of Salespersons' Performance" 50 : 123-150, 1991

    29 Hair, "Multivariate Data Analysis 5th Edition" Prentice Hall 1995

    30 Klein, "Levels issues in theory development Academy of Management Review" 19 : 1994pp.195-229.

    31 Schnake, "Level of measurement and analysis issues in organizational citizenship behavior research Journal of Occupational and Organizational Psychology" 76 : 283-301, 200309

    32 Smith, "Journal of Applied Psychology" 68 : 653-663, 1983

    33 Bateman, "Job Satisfaction and The Good Soldier: The Relationship Between Affect and Employee Citizenship Academy of Management Jou- rnal" 26 : 587-595, 1983

    34 Koch, "It's time to take control" 2002.

    35 Rousseau, "Issues of level in organizational research: Multi-level and cross-level perspectives Research in Organizational Behavior. Greenwich" 7 : 1-37, 1985

    36 DeLone, "Information Sytem Success: The Quest for the Dependent Variable" 3 : 60-95, 1992

    37 P.A, "Information Payoff: The Transformation of Work in the Electronic Age" London: Free Press; Collier Macmillan 1985.

    38 Marchand, "Information Orientation: The Link to Business Performance" Oxford University Press 2002.

    39 R.D, "IT-enabled Change: Evaluating an Improvisational Perspective European Journal of Information Systems" 8 : 247-259, 1999

    40 Kotter, "Harvard Business Review on Change" Harvard Business Schools Press 1998.

    41 Fuerst, "Factors Affecting the Perceived Utilization of Computer-Based Decision Support Systems in the Oil Industry" 13 : 554-569, 1982

    42 Van Dyne, "Extra-role behaviors: In pursuit of construct and definitional clarity a bridge over muddled waters Research in Organizational Behavior" 17 : 215-285, 1995

    43 Borman, "Expanding the criterion domain to include elements of contextual performance" San Francisco: JosseyBass 71-98, 1993

    44 Fornell, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error Journal of Marketing Research" 18 : 39-50, 1981

    45 강소라, "ERP시스템과 조직통합방식 간의 연계: ERP 도입목적 명확성의 역할" 한국경영학회 32 (32): 1157-1186, 2003

    46 변지석, "ERP를 통한 경영혁신" 라이트북닷컴 2003.

    47 Ross, "Develop Long-Term Competitiveness through IT Assets" 31-42,

    48 Zaltman,G, "Consumer Behavior: Basic Findings and Management Implications" 1983.

    49 Sherer, "Complementary iInvestment in change management and IT investment payoff" 5 : 321-333, 200309

    50 M.C, "Citizenship Behavior and the Creation of Social Capital in Organizations Academy of Management Review" boli 27 : 505-522, 2002

    51 T, "Business value of information technology: A study of electronic data interchange" 19 : 137-155,

    52 T, "Assessing the impact of information technology on labor productivity: A field study" 19 : 109-122, 1997

    53 Leavitt, "Applying organizational change in industry: structural technological and humanistic approaches In Handbook of Organizations by James G. March" 1965.

    54 James, "A Second Wind for ERP" 100-107, 2000

    55 Neck,C.P.,, ""Thought Self-leadership: A Self-regulatory Approach Towards Overcoming Resistance to Organizational Change," 4 (4): 202-216, 1996

    56 Borman,W.C, ""Task Performance and Contextual Performance: The Meaning for Personnel Selection Research," 10 (10): 99-109, 1997

    57 Anderson,J.C, ""Structural Equation Modeling in Practice: A Review and Recommended Two-step Approach," 103 (103): 411-423, 1988

    58 Kettinger,W.J, ""Special Section: Toward a Theory of Business Process Change Management," 12 (12): 9-30, summer1995

    59 Taylor,J.C.,, ""Participative Design: Linking BPR and SAP with an STS approach," 11.no. 3 : 233-245, 1998

    60 Morrison,E.W.,, ""Organizational citizenship behavior as a critical link between HRM practices and service quality," 35 (35): 493-512, winter1996

    61 Castle,D, ""Organization development: a framework for successful information technology assimilation," 19 (19): 59-72, 2001

    62 Bagozzi,R.P, ""On the Evaluation of Structural Models," 16 (16): 74-94, spring1988

    63 Byrd,T.A, ""Measuring the Flexibility of Information Technology Infrastructure: Exploratory Analysis of a Construct," 17 (17): 167-208, summer2000

    64 Miller,J, ""Measuring the Effectiveness of Computer-Based Information System in The Financial Services Sector," 11 (11): 107-124, 198703

    65 Kohli,R, ""Measuring information technology payoff: A meta-analysis of structural variables in firm level empirical research," 14 (14): 127-145, 2003

    66 Jury,G.M.,, ""Managing Technology: The Environment in Which Technology Is Managed," 7 (7): 27-32, 1997

    67 Broadbent,M, ""Management by Maxim: How Business and IT Managers Can Create IT Infrastructures," 38 (38): 77-92, spring1997

    68 Mealiea,L.W.,, ""Learned Behavior: The Key to Understanding and Preventing Employee Resistance to Change," 3 (3): 211-223, 197806

    69 Niehoff,B.P, ""Justice as a Mediator of The Relationship Between Methods of Monitoring and Organizational Citizenship Behavior," 36 (36): 527-556, 1993

    70 Podsakoff,P.M, ""Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestions for Future Research," 10 (10): 133-151, 1997

    71 Sarker,S.,, ""IT-enabled organizational transformation: A case study of BPR failure at TELECO," 8 (8): 83-103, 1999

    72 Fink,D.,, ""Guidelines for the Successful Adoption of Information Technology in Small and Medium Business Enterprise," 18 (18): 243-253, 1998

    73 DeLone,W.H.,, ""Determinants of Success for Computer Usage in Small Business," 12 (12): 51-61, 1988

    74 Yetton,P. W, ""Computer-Aided Architects: a Case Study of IT and Strategic Change," 34 (34): 57-67, 1994

    75 Bentler,P.M.,, ""Comparative Fit Indexes in Structural Models," 107 : 238-246, 1990

    76 Cronbach,L.J.,, ""Coefficient Alpha and the Internal Structure of Tests," 16 (16): 297-334, 1951

    77 Clark,L.,, ""Change management is the biggest challenges this year,say IT leaders," june 22 : 5-, 2004

    78 Aladwani,A.M.,, ""Change Management Stra- tegies for Successful ERP Implementation," 7 (7): 266-275, 2001

    79 Orlikowski,W.J, ""An Improvisational Model of Change Management: The Case of Groupware Technologies," 38 (38): 11-21, 1997

    80 Benjamin,R.I, ""A framework for Managing IT-Enabled Change," 34 (34): 23-33, 1993

    81 Bharadwaj,A.S.,, ""A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation," 24 (24): 169-196, 200003

    82 Ram,S.,, ""A Model of Innovation Resistance," 14 (14): 208-212, 1987

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