BPM에서 업무할당방식이 업무효율성에 미치는 영향

다국어 초록 (Multilingual Abstract)

This paper purposes analyzing how task assignments influence on business process efficiency, and improving business process efficiency in Business Process Management (BPM) environments. For this purpose, task assignment is categorized into dynamic assignment and static assignment. Dynamic assignment binds a user to a task at process run-time, whereas static assignments assigns a task to a user at process build-time. So far, the influence of task assignment methods has not been studied. We, in this paper, analyze the business process efficiency using two different assigning rule, in terms of cycle time as a efficiency measure. The comparison result can provide a guideline for a company who wants to employ commercial BPM systems.

목차 (Table of Contents)

• Abstract
• 1. 서론
• 2. 배경이론
• 3. DTA에 의한 업무할당 분석
• 4. STA에 의한 업무할당 분석
• 5. DTA와 STA 간의 비교
• 6. 결론
• 참고문헌

참고문헌 (Reference)

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