북한산 국립공원 등산객의 이용만족도에 관한 연구 = A Study on the Satisfaction Level of the People's Mountaineering the Pukansan National Park

다국어 초록 (Multilingual Abstract)

The purpose of this study was to offer the fundamental materials to activate mountaineering the National Park mountains and to improve the Pukansan National Park system through analyzing satisfaction grade of the climbers using the Pukansan.
Before the real survey of this study, the satisfaction grades were summarized six factors these were most interested in types and ages of mountaineers. They were constituted of number and location of the facilities, facilities management, public relationship, system, and the staff.
The independent variables were the social economic characteristics: gender, age, occupation. And the dependent variables were six satisfaction grades: number and location of the facilities, facilities management, public relationship system, and the staff.
After data analyzed, the 300 objects were investigated in the Pukansansong course, Daenammun course and Uidong course through the optimally prepared questionnaire. Frequency analysis and One Way ANOVA were used for data analyzing.
Through the above methods, the difference between the groups classified by socialeconomic characteristics and mountaineering-form characteristics were followed;
1. The facilities management was the most high satisfaction grades of all mountaineers, and after that, system, staff, facilities location, location, public relationship and facilities number were listed. The facilities managiment, system, staff, facilities location were 3 grade(So-so), the public relationship and facilities number were close 2 grade (dissatisfied), low satisfaction grade.
2. The mountaineer's satisfaction grade according to the social·economic characteristics;
(1) The satisfaction about facilities number showed the difference among the groups classified according to gender, age, occupation.
(2) The satisfaction about facilities location showed the difference among the groups classified according to age, occupation
(3) The satisfaction about facilities management showed the difference among the groups classified according to gender, age, occupation.
(4) The satisfaction about public relationship showed the difference among the groups classified according to occupation.
(5) The satisfaction about the system showed the difference among the groups classified according to occupation.
(6) The satisfaction about the staff showed the difference among the groups classified according to occupation.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 연구방법
• Ⅲ. 결과
• Ⅳ. 논의
• Ⅴ. 결론 및 제언
• 참고문헌
• ABSTRACT