시민참여를 통한 성과측정 = Citizen Participatory Performance Measurement in Local Government

참고문헌 (Reference)

1 CIPA News,

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3 Frederickson, H. G., "The seven principles of total quality politics" 17 (17): 9-, 1994

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5 Denhardt, R., "The New Public Service: Serving Rather than Steering" 60 (60): 549-559, 2000

6 Kirlin, J. J., "Strengthening Effective Government-Citizen Connections through Greater Civic Engagement" 62 : 80-85, 2002

7 Callahan,K., "Results-oriented government: Citizen Involvement in Performance Measurement" Paper presented at Winelands Conference, Stellenbosch 2001

8 Schachter, H. L., "Reinventing Government or Reinventing Ourselves: Two Models for Improving Government Performance" 55 (55): 530-537, 1995

9 Schachter,H.L., "Reinventing Government or Reinventing Ourselves: The Role of Citizen Owners in Making a Better Government" State University of New York Press 1997

10 Smith, G., "Reframing the Metaphor of the Citizen-Government Relationship" 57 (57): 309-318, 1997

11 Roberts, N., "Public deliberation in an age of direct citizen participation" 34 (34): 315-353, 2004

12 Thomas,J.C., "Public Participation in Public Decisions" Jossey-Bass 1995

13 Wray, L., "Performance Measurement to Achieve Quality of Life" 79 (79): 1997

14 Poister, T. H., "Performance Measurement in Municipal Government: Assessing the State of the Practice" 59 (59): 325-335, 1999

15 Vigoda, E., "From Responsiveness to Collaboration: Governance, Citizens and the Next Generation of Public Administration" 62 (62): 527-540, 2002

16 Nalbandian, J., "Facilitating Community, Enabling Democracy: New Roles for Local Government Managers" 59 (59): 187-197, 1999

17 OECD., "Engaging Citizens in Policy-Making: Information, consultation and public participation" OECD Policy Brief 2001

18 Epstein, P., "Engaging Citizens in Achieving Results that Matter: A Model for Effective 21st Century Governance" A paper presented at the ASPA CAP Symposium on Results-oriented Government 2000

19 Berman, E, M., "Dealing with Cynical Citizens" 58 (58): 105-112, 1997

20 Ho, A., "Citizen involvement in performance measurement: Experience from the Iowa citizen-initiated performance assessment project" A paper presented at the Conference of the European Group of Public Administration 2004

21 Box,R.C., "Citizen governance: Leading American communities into the 21st century" Sage Publications 1998

22 Ho, A., "Citizen Participation: Legitimizing performance measurement as a decision tool" 8 (8): 2002

23 Ho,A.,& Coates,P., "Citizen Identified Performance Measures: The Experience in IOWA"

24 Putnam, R., "Bowling Alone: America’s Declining Social Capital" 6 (6): 65-78, 1995