변혁적 리더십과 창의성이 조직혁신성에 미치는 영향에 관한 연구 - 식음료 부서를 중심으로 - = The Study on the Effect of Transformational Leadership and Creativity to Organizational Innovation : Focused on Food & Beverage Department

다국어 초록 (Multilingual Abstract)

This study aims at providing with useful directions for human resource management of catering businesses by testing the relationship between transformational leadership and organizational innovation and by identifying the effects of mediating variable which is the individual creativity within the relationship. Total 205 questionnaire were distributed to respondents who are the employers of catering businesses and three hypothesis settled were tested.
As a result, Individualized consideration factor out of transformational leadership factors and factors of Charisma and Intellectual stimulation in the relationship between transformational leadership and individual creativity appeared to be statistically significant. With these findings, it was also turned out that factor of individual creativity was related meaningfully with organizational innovation.
Also, mediating effects of individual creativity factor between factors of Charisma,Intellectual stimulation and organizational innovation existed significantly.
Accordingly, the leaders of catering businesses might help setting up the efficient, rational strategy for human resource management through the increasement of creativity utilizing transformational leadership, which will offer a positive effects for organizational innovation.

참고문헌 (Reference)

1 안현모, "호텔 식음료 종사원이 지각하는 관리자의 변혁적 리더십이 팔로워십과 조직유효성에 미치는 영향" 한국외식경영학회 14 (14): 447-466, 2011

2 변재우, "호텔 식음료 종사원이 인식하는 상사의 변혁적 리더십이 조직몰입 및 직무만족에 미치는 영향 : 근속연수와 성별의 조절효과" 한국조리학회 18 (18): 64-81, 2012

3 이상우, "호텔 관리자 변혁적·거래적 리더십과 신뢰, 조직유효성간 인과관계 연구" 한국외식경영학회 10 (10): 89-114, 2007

4 구자혁, "호텔 F&B종사원의 리더십과 시장지향성의 관계" 한국외식경영학회 13 (13): 359-379, 2010

5 김영규, "외식기업 관리자의 리더십 유형이 관계품질과 조직성과에 미치는 영향" 한국외식경영학회 14 (14): 139-157, 2011

6 우종필, "구조방정식 모델 개념과 이해" 한나래 아카데미 2012

7 Zhou, J., "When job dissatisfaction leads to creativity : Encouraging the expression of voice" 44 : 682-696, 2001

8 Shalley, C. E, "What leaders need to know : a review of social and contextual factors that can foster or hinder creativity" 15 (15): 33-53, 2004

9 Gumusluoglu, L, "Transformational leadership, creativity, and organizational innovation" 62 : 461-473, 2009

10 Shin, S. J., "Transformational leadership, conservation, and creativity : evidence from Korea" 46 (46): 703-714, 2003

11 Khan, R., "Transformational leadership and organizational innovation : moderated by organizational size" 3 (3): 678-684, 2009

12 Reuvers, M., "Transformational leadership and innovative work behavior : exploring the relevance of gender differences" 17 (17): 227-244, 2008

13 Elenkov, D. S, "Top management leadership and influence on innovation : the role of sociocultural context" 31 (31): 381-402, 2005

14 Jung, D. I., "The role of transformational leadership in enhancing organizational innovation : Hypotheses and some preliminary findings" 14 : 525-544, 2003

15 Hartline, M. D., "The management of customer-contact service employees" 60 (60): 52-70, 1996

16 Simons,T, "The eye of the beholder : Hotel company CEO perceptions of threats and opportunities" 23 (23): 354-370, 1999

17 Shalley, C. E., "The effects of personal and contextual characteristics on creativity : where should we go from here?" 30 (30): 933-958, 2004

18 Gruber, H. E, "The Case Study Method and Evolving Systems Approach for Understanding Unique Creative Perle at Work, In Handbook of Creativity" Cambridge University Press 93-115, 1999

19 Anderson, J. R., "The Adaptive Character of Thought" Erlbaum 1991

20 Anderson, J. C, "Structural equation modelling in practice: A review and recommended two-step approach" 103 : 411-423, 1988

21 Miller, D, "Strategy-making and environment : the third link" 4 : 221-235, 1983

22 Olsen, M. D., "Strategic Management in The Hospitality Industry" Wiley 1998

23 West, M. A., "Sparkling fountains or stagnant ponds : an integrative model of creativity and innovation implementation in Work Groups" 51 (51): 355-424, 2002

24 Zhou, J., "Research on employee creativity: a critical review and direction for future research" 22 : 165-217, 2003

25 Avolio, B. J., "Reexamining the components of transformational and transactional leadership using the multifactor leadership questionnaire" 72 (72): 441-462, 1999

26 Tas, R. F., "Property-management comptetencies for management trainees" 37 (37): 90-96, 1996

27 Bass, B. M., "Predicting unit performance by assessing transformational and transactional leadership" 88 (88): 207-218, 2003

28 Prakash, "Organizational leadership and strategy in the hospitality industry" 2 (2): 5-29, 2002

29 Hersey, P., "Management of Organizational Behavior" Prentice-Hall. 1988

30 Bass, B. M, "MLQ Multifactor Leadership Questionnaire, Second ed. Sampler Set" Center for Leadership Studies Binghamton University 2000

31 Mumford, M. D., "Leading creative people : orchestrating expertise and relationships" 13 (13): 705-750, 2002

32 Taborda, C. G., "Leadership, teamwork, and empowerment Future management trends" 42 (42): 41-44, 2000

33 Elkins, T., "Leadership in research and development organizations: a literature review and conceptual framework" 14 (14): 587-606, 2003

34 Yukl, G., "Leadership in Organizations" Prentice-Hall 2002

35 Bass, B. M., "Leadership and Performance Beyond Expectation" Free Press 1985

36 West, M. A, "Innovation in top management teams" 81 : 680-693, 1996

37 Jacob, M., "Innovation in the tourism sector : results from a pilot study in the Balearic Islands" 9 (9): 279-295, 2003

38 Perri, Y., "Innovation by nonprofit organizations : policy and research issues" 3 (3): 397-414, 1993

39 West, M. A, "Innovation and Creativity at Work: Psychological and Organizational Strategies" Wiley 1990

40 Garcia-Morales, V J, "Influence of transformational leadership on organizational innovation and performance depending on the level of organizational learning in the pharmaceutical sector" 21 (21): 188-212, 2008

41 Dvir, T., "Impact of transformational leadership on follower development and performance : a field experiment" 45 (45): 735-744, 2002

42 Amabile, T. M., "How to kill creativity" 76 (76): 77-87, 1998

43 Ottenbacher, M, "How to develop successful hospitality innovation" 46 (46): 205-222, 2005

44 Makens, J. C., "Hotel salespersons enhancing their creativity and efficiency" 32 (32): 52-57, 1991

45 Bass, B. M., "From transactional to transformational leadership : learning to share the vision" 18 (18): 19-32, 1990

46 Wong, C. K, "Exploring the relationship between employee creativity and job related motivators in the Hong Kong Hotel industry" 27 (27): 426-437, 2008

47 Hanson, B., "Executive creativity" 49 (49): 28-, 1993

48 McAdam, R., "Enterprise resource planning and organizational innovation : a management perspective" 105 (105): 280-290, 2005

49 Oldham, G. R., "Employee creativity : personal and contextual factors at work" 39 (39): 607-634, 1996

50 Simonton, D. K., "Creativity from a historiometric perspective, In Handbook of Creativity" Cambridge University Press 116-136, 1999

51 Prabhu, V., "Creativity and certain personality traits : understanding the mediating effect of intrinsic motivation" 20 (20): 53-66, 2008

52 Lubart, T. I., "Creativity across cultures, In Handbook of Creativity" Cambridge University Press 137-152, 1999

53 Guilford, J. P., "Creativity" 5 (5): 444-454, 1950

54 Nadler, D, "Competing by Design" Oxford University Press 1996

55 Garcia-Morales, V. J., "Antecedents and consequences of organizational innovation and organizational learning in entrepreneurship" 106 (106): 21-42, 2006

56 Felfe, J., "Advanced research in the field of transformational leadership" 18 (18): 262-288, 2004

57 Holjevac, I. A., "A vision of tourism and the hotel industry in the 21 century" 22 (22): 129-134, 2003

58 Amabile, T. M., "A model of creativity and innovation in organizations, In Research in Organizational Behavior, 10" JAI Press 123-167, 1988