Aim(s): Nursing performance affects the productivity of hospital and the quality of nursing services. The aim of this study is to verify the relationships of factors affecting nursing performance of general hospital nurses based on affective events th...
Aim(s): Nursing performance affects the productivity of hospital and the quality of nursing services. The aim of this study is to verify the relationships of factors affecting nursing performance of general hospital nurses based on affective events theory.
Method(s): The correlational research was conducted with 275 Korean registered nurses from general hospitals located in three cities in Korea. The participants completed a structured self-report questionnaire comprising measures of emotional labor, positive work events, positive affectivity, job satisfaction, and nursing performance based on Affective Events Theory. Data was collected for a month from May 27, 2021 via on-line survey. Collected data analyzed was using SPSS statistics 26.0 and AMOS 26.0.
Result(s): The variables affecting job satisfaction included direct effect of positive work events (β=.65, p<.001), and direct effect of positive affectivity (β=.10, p=.038). Job satisfaction (β=.47, p<.001) had statistically significant direct effects on nursing performance. Positive work events (β=.32, p=.003) and positive affectivity (β=.05, p=.039) had statistically significant indirect effects on nursing performance. These variables explained for 22.2% of nursing performance. However, emotional labor had no significant effect on job satisfaction and nursing performance.
Conclusion(s): The results indicate that positive work events and positive affectivity result in high degree of job satisfaction. Job satisfaction would increase the level of nursing performance. Therefore, in order to improve nursing performance, it is necessary to create an environment where nurses can maintain positive emotions through positive nursing experiences.