직무만족에 의해 중개되는 성격의 5요인과 조직시민행동과의 관계: 메타분석을 활용한 회귀분석 = he Relations between Personality Factors and Organizational Citizenship Behaviors mediated by Job-satisfaction: Meta-analytic regression Analysis

국문 초록 (Abstract)

본 연구의 목적은 성격의 5요인이 직무만족에 의해 중개되어 조직시민행동에 가지는 효과에 대해 메타분석을 활용한 회귀분석을 하는 것이다. 이를 위해 국내연구가 시작된 시점부터 2013년 6월까지 총 153개의 학술지 및 학위논문을 메타분석에 포함하였다. Hunter와 Schmidt(2004)의 방식을 따라 무선효과모형(random-effects model)으로 분석하였으며, Borenstein Hedges, Higgins, & Rothstein(2005)의 방식으로 혼합효과모형(mixed-effect model)으로 분석한 결과를 하위범주 해석에 참고하였다. 메타분석 결과 대인지향, 조직지향, 변화지향의 조직시민행동은 성실성과 호감성과의 관계에서 모집단 진상관 평균값이 연구들에서 일반화되었고, 신경증과 외향성, 그리고 경험에 대한 개방성과의 관계에서는 일부 조직시민행동 범주에서만 연구들에 걸쳐 일반화 되었다. 평정자 차이에 따른 조직시민행동에 대한 효과를 분석한 결과, 방법효과로 인해 자기평정에서 효과크기가 크게 나왔다. 메타분석을 활용한 회귀분석으로 직무만족의 중개효과를 보았을 때 성격의 5요인 모두 직무만족에 의해 중개되는 것으로 나타났다. 마지막으로 연구의 제한점과 추후연구를 위한 제언을 하였다.

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