공무원 교육훈련의 만족과 영향요인에 관한 연구 : 경상남도 교육행정직을 중심으로

다국어 초록 (Multilingual Abstract)

With being proceeded the development and the complication in informatization and in knowledge over the whole society, the range in the educational administration is further being expanded and its contents are also being progressed specialization together with diversification, thus it is being required the acquirement of newly administrative skills and the extension of abilities in the educational administration staffs.
According to this, the educational training for the educational administration staffs may maximize the efficiency of administration and is desirable not only for the development in organization, but also for the growth in each of public officials.
The purpose of this study was to present a plan for increasing the satisfaction with educational training, by carrying out the empirical analysis targeting the generally public officials who are working for 20 Si-and-Gun Offices of Education and its attached educational institutes in Gyeongsangnamdo, in a bid to examine into factors that influence the satisfaction at educational training for public officials.
In terms of the questionnaire that was established in this study, as the independent variables, it was set up, first, the professionalism, the differentiation by job rank and by job duty, and the public ethics education in educational training related to the contents of educational training, second, the lecture education, the case-centered education, the debate-oriented education, and the diversely educational materials in the educational training related to a method of educational training, and finally, gender, age, academic career, job rank, and long-service years, as for the socio-demographic characteristics.
As a result of having empirically analyzed on the basis of the hypotheses that were fixed in this study, aiming to enhance users' satisfaction with educational training, in the aspect of the contents in educational training, it was indicated to be effective to be reinforced the professionalism in the educational training program and to be strengthened the differentiatededucation by job rank and by job duty, the discipline in the officialdom, and the public ethics education, and in terms of an educational method, it was represented to be more effective to be diversified a case study, the debate-oriented, and the educational materials rather than the lecture education.
In terms of the policy suggestions in the research results that were surveyed and analyzed in this study, it will be able to be summarized largely with 2 kinds of aspects.
First, in a bid to develop the abilities in the educational administration staffs, it is a point that is required the improvement in the contents of educational training. To do this, it is a point that is just led to the enhancement in satisfaction at the educational training by carrying out the education by job rank and by job duty, by developing the diversely educational materials, and even by conducting the comprehensively educational training through increasing subjects for public ethics in relation to the mentally educational training.
Second, it is the improvement in a method of educational training. It is a point that the educational administration staffs are desiring the educational training relevant to job duties. Namely, they are desiring to learn the professional fields related to job duties, and the new technology and knowledge such as computer.
In particular, it is a point that needs to be introduced the educational method, which induces a positive and active role and the thinking activity in trainees, escaping the ‘cramming‘ or ’one-time lecture‘ educational method, which is just the simple delivery of knowledge in terms of the education targeting public officials who engage in the present post.
Given seeing that the educational method such as a case study or a discussion method is preferred rather than the conventionally undifferentiated lecture education, this phenomenon will be said to be explicit. To do this, it needs to be developed the educational method that focuses on a case and on the spot, coupled with the segmented educational contents that center on job education.
In the future, aiming to beef up the educational training in a bid to nurture the quality and the capability in educational administration staffs, it is expected to be settled the educational training system that may be felt the acquirement of newly administrative skills and the wholly job satisfaction, by keeping on researching and by systematically consolidating the satisfaction and the influential factors with educational training like this.

목차 (Table of Contents)

• 目次
• 제 1 장 서론 = 4
• 제 1 절 연구의 목적 = 4
• 제 2 절 연구의 범위 및 방법 = 5
• 1. 연구의 범위 = 5
• 2. 연구의 방법 = 6
• 제 2 장 이론적 배경 = 7
• 제 1 절 공무원 교육훈련 = 7
• 1. 공무원 교육훈련의 개념 및 구성요소 = 7
• 2. 교육훈련의 목적 = 10
• 3. 교육훈련의 근거 및 운영체계 = 12
• 4. 공무원 교육훈련의 종류 및 평가 = 15
• 5. 주요국의 교육훈련제도 = 21
• 제 2 절 공무원 교육훈련에 대한 만족과 영향요인 = 26
• 1. 만족(satisfaction)의 의미 = 26
• 2. 교육훈련 만족에 영향을 미치는 요인 = 26
• 제 3 장 연구의 조사 설계 = 33
• 제 1 절 연구의 분석틀과 가설설정 = 33
• 1. 연구의 분석틀 = 33
• 2. 연구가설 설정 = 35
• 1) 교육내용 관련 가설 = 35
• 2) 교육방법 관련 가설 = 35
• 3) 인구사회학적특성과 관련된 가설 = 36
• 제 2 절 조사의 기본 설계 = 37
• 1. 척도구성(설문지 설계 및 내용) = 37
• 2. 표본의 특성 = 38
• 제 4 장 조사결과의 분석 = 41
• 제 1 절 기술적 통계분석:빈도분석 = 41
• 1. 교육훈련의 교육내용에 대한 만족실태 = 41
• 2. 교육훈련 내용 = 43
• 1) 교육훈련의 전문성 = 43
• 2) 교육내용의 직급별, 직무별 차별화 = 43
• 3) 교육훈련의 공직윤리교육 강조 = 44
• 3. 교육훈련 방법 = 45
• 4. 기타 교육훈련 전반에 대한 분석 = 46
• 5. 현행 교육훈련의 개선점에 대한 인식 = 50
• 제 2 절 조사결과의 분석:가설검증 = 52
• 1. 인구사회학적 특성에 따른 분산분석 = 52
• 1) 인구사회학적 특성에 의한 교육훈련 내용의 인식 차이 = 52
• 2) 인구사회학적 특성에 의한 교육훈련 방법의 인식차이 = 54
• 3) 인구사회학적 특성에 의한 교육훈련 만족의 차이 = 56
• 2. 교육훈련 만족의 영향요인간의 상관관계분석 = 57
• 제 5 장 요약 및 결론 = 60
• 설문지 = 64
• 참고문헌 = 68
• ABSTRACT = 71