정부조직의 지식관리(KM) 활용에 미치는 영향요인에 관한 실증적 연구 = An Empirical Study on the Influencing Factors of Practical Application of Knowledge Management(KM) in The Government Organizations

다국어 초록 (Multilingual Abstract)

This research focuses on the influencing factors of practical application of Knowledge Management(KM) in the public organizations. To form a framework of analysis, the KM-related factors were divided into the organization employees aspect and the structural management aspect, and then further into nine sub-factors. For a depth analysis, a degree of performance, a degree of necessity, and the level of practical application were introduced as measuring indicators of KM application. Public officials from four governmental departments, which are currently operating the Knowledge Management System(KMS), were analyzed. The results showed that major factors influencing the application of KM include creativity, leadership, degree of implementation, appraisal-reward system, and management strategies. Of these creativity was the dominant factor in organizational employees aspect while appraisal-reward system in the structural management aspect. In conclusion, for the activation of KMS in government organizations, establishment of management strategies and improvement of the appraisal-reward system can be more effective in a short term while organizational culture in a long period. Based on these results, this study suggests that both long-term and short-term policies should be taken simultaneously for the activation of KM in the public sector.

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