서비스 기업의 디자인 경영 활동 정보 시각화에 관한 연구 - 기업 웹사이트의 내용분석을 중심으로 - = A Study on the Information Visualization of Design Management Activities in Service Corporations -Focused on Content Analysis of Corporate Website-

다국어 초록 (Multilingual Abstract)

Previously, the design management was only focused on the product design but recently the scope of this area has been expanding to graphic, environment, UX and even from manufacturing industries for developing service industry. Many of companies that to fulfill the customers`` demands have used the homepage by enhancing the internet technologies. The aim of this research is to identify strategic implications for information visualizing and communicating method in design management activities by analyzing the website contents of selective companies which shown good design management practices. The method of research adopted content analysis method and research targets were mostly service companies that won a prize in the Korea Design Award. As a result, design management activities are actively expressed in operational level rather than strategic and tactical level, and the Information of design management performance is visualized with more various graphic methods. In conclusion, this research provides ways of information visualization methods in the activities of three design management levels and outputs.