직장-가정 지원(WFF), 만족 그리고 이직의도의 관계 연구

다국어 초록 (Multilingual Abstract)

This study developed and tested a research model that examined the effects of both work to family and family to work facilitations on three satisfaction variables; job satisfaction, life satisfaction and marital satisfaction. Data were gathered from a sample of frontline employees married in the five-star hotels in Korea. In addition, this study also investigated the impacts of the three satisfaction variables on the employees` turnover intentions. To do this, frequency analysis, a factor analysis, reliability analysis, correlation analysis and multiple regression analysis were performed using SPSS 10.0. The results showed that both work to family facilitation and family to work facilitation had a positive effect on job satisfaction, life satisfaction and marital satisfaction except the relationship between work to family facilitation and marital satisfaction. Additional finding was that job satisfaction and marital satisfaction negatively influenced turnover intention while life satisfaction did not. Managerial implications for hotel managers were discussed and some directions for future research were suggested.

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