This paper examined characteristics of online consumer groups by values of Web navigation. Consumer values of Web navigation divided into two factors; the utilitarian and the hedonic. Online consumer groups were classified four groups by the two dimen...
This paper examined characteristics of online consumer groups by values of Web navigation. Consumer values of Web navigation divided into two factors; the utilitarian and the hedonic. Online consumer groups were classified four groups by the two dimension; high utilitarian and hedonic, low utilitarian and hedonic, high utilitarian and low hedonic, and low utilitarian and high hedonic groups, Through an online surrey, 500 samples were completed. There found significant differences of Internet usages, Internet shopping experiences, and demographics among four outline consumer groups. The study presents empirical evidence that consumer values on the Web navigation are relevant constructs in classifying online consumers. The marketing implications of the study were discussed and further researches were suggested.