간호사의 직무특성 및 인구사회학적 특성이 조직유효성에 미치는 영향 = Nurses's job characteristics influencing on the organizational effectiveness

다국어 초록 (Multilingual Abstract)

The purpose of this research are to grasp the nurses's turnover intention, organizational commitment, job satisfaction, organizational citizenship behavior as a organizational effectiveness, to provide the basic data, designed to apply the Job Characteristics Model effectively to the practical business, which will eventually contribute to the efficient management of human resources in the hospital organization as well as the nursing organization by investigating the job characteristics and population sociologic characteristic influencing on the organizational effectiveness.
The subjects of the research are 470 optional consenting nurses who are working at the over 400 sickbed's 7 hospitals located in Seoul and Gyeong-gi province, the last analyzed subjects are 402 ones. A data collecting method was the survey by a questionnaire, it's done with the questions of the preparatory research from July 13th. 2009 to August 21st. 2009.
The research tool measured the job characteristics, the turnover intention, the organizational commitment, the job satisfaction, the organizational citizenship behavior verified with constituent feasibility and reliability thought documentary records study.
Collecting data was analyzed with an actual number, percentage, average, standard deviation, a related correlation coefficient in stages regression analysis under the research purpose using SPSS 15.0 Program.

The result of this research is summarized as follows.

1) Nurses's job characteristics degree was 3.47 grade, the main cause of their job characteristics was a skill variety 3.32, a task identity 3.73, a task significance 3.71, an autonomy 3.29, a feedback 3.28. Nurses's turnover intention degree was 3.55 grade, an organizational commitment degree was 3.27 grade, a job satisfaction degree was 3.00 grade, an organizational citizenship behavior degree was 3.46 grade.

2) The influencing factors on the turnover intention, which is one of organizational effectiveness, included job characteristics factors of a skill variety(ß=-.121), a task identity(ß=.288), an autonomy(ß=.108) and a feedback(ß=-.226), whose overall ability to explain was 12%. In addition, population sociologic characteristic included satisfactory level of a current department(ß=-.494), a current position(ß=-.141), a total period of current word(ß=.123), and an opinion on the department shift(ß=-.111), whose explaining ability was 31%.

3) The influencing factors on the organizational commitment, which is one of organizational effectiveness, included job characteristics factors of a task significance(ß=.309) and a feedback(ß=.260), whose overall ability to explain was 25%. In addition, population sociologic characteristic included satisfactory level of a current department(ß=.460), a total period of current word(ß=.164), whose explaining ability was 26%.

4) The influencing factors on the job satisfaction, which is one of organizational effectiveness, included job characteristics factors of a skill variety(ß=.138), a task identity(ß=-.212) and a feedback(ß=.288), whose overall ability to explain was 13%. In addition, Population sociologic characteristic included satisfactory level of a current department(ß=.486), whose explaining ability was 23%.


5) The influencing factors on the organizational citizenship behavior, which is one of organizational effectiveness, included job characteristics factors of a skill variety(ß=.096), a task identity(ß=.109), a task significance(ß=.284) and a feedback(ß=.171), whose overall ability to explain was 23%. In addition, population sociologic characteristic included satisfactory level of a current department(ß=.243), a total period of clinic career(ß=.235), whose explaining ability was 13%.

Looking at the results so far, factors directly influencing on the organization effectiveness has been revealed, through which the management personnel of the nursing organization should effort for the task fidelity of nurses in order for them to get an accomplishment and a chance for further development. Especially while their tasks are being designed considering that nurses are a group of professional experts, practical human resources management strategy would be necessary with applying the job characteristics and population sociologic characteristic of nurses.

목차 (Table of Contents)

• Ⅰ. 서론 1
• 1. 연구의 필요성 1
• 2. 연구의 목적 3
• 3. 용어의 정의 4
• Ⅱ. 문헌고찰 7
• 1. 직무특성 7
• 2. 조직유효성 10
• 3. 직무 및 인구사회학적 특성과 조직유효성의 관련성 16
• Ⅲ. 연구방법 23
• 1. 연구 설계 23
• 2. 연구대상 23
• 3. 연구도구 23
• 4. 자료수집기간 및 방법 25
• 5. 자료 분석 25
• Ⅳ. 연구결과 26
• 1. 대상자의 인구사회학적 특성 26
• 2. 직무특성과 조직유효성 정도 28
• 3. 조직유효성과 관련요인간의 상관관계 29
• 4. 직무 및 인구사회학적 특성이 조직유효성에 미치는 영향 32
• 5. 회귀가정 진단 34
• Ⅴ. 논의 37
• Ⅵ. 결론 및 제언 42
• 참고문헌 45
• 부록 54
• 초록 58